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Intel DAS can't identify my processor

palaciomu
Beginner
‎05-03-2023 10:52 AM
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I've just formatted my pc and was trying to update some drivers, but DSA is giving me an error, and I when I tried to manually install the driver for my cpu it gave me an error saying it can't recognize it.

 

DAS gives me the error "Something went wrong when trying to scan"

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AlHill
Super User
‎05-03-2023 12:53 PM
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So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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