Hello PMART52
Thank you for posting in the Intel Community.
· Did you make any hardware change on the system prior to the test failing?
· In order to help you better, I would like to gather more information about the configuration you have on the computer. Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
· Steps to save the report:
1- Run the utility.
2- Click on “Scan” to get the scanned system.
3- Once the scan is complete click on “next”.
4- Use the “save” option, save the report to your desktop.
5- To attach a file, you must click the “Attach” option on the bottom left-hand corner of the response box.
We only provide support in English and we use a translation tool for your post.
Regards,
Leonardo C.
Intel Customer Support Technician
