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Processor Cache Ratio (Ring Clock) does not change after reboot.

jf_Derzi
Beginner
1,034 Views

Hi, I have changed a lot of parameters on XTU and they are all kept after I turn the PC off or reboot it.

All but the "Processor Cache Ratio" (ring clock). After any system restart it comes back to 3.4Ghz (34x multiplier).
XTU shows 36x multiplier, but that is not applied.

To fix that I have to change to 37x, change it back to 36x and click on the Apply button. I have to do that on every system startup.

How to fix that?


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3 Replies
Alberto_R_Intel
Employee
1,005 Views

jf_Derzi, Thank you for posting in the Intel® Communities Support.


We are sorry to hear about this issue and we will be more than glad to assist you with this matter.  


In order for us to provide the most accurate assistance on this topic, we just wanted to confirm a few details about your system:

What is the model of the Intel® processor?

What is the model of the motherboard?

Was Intel® XTU working fine before keeping the changes done on the "Processor Cache Ratio" section after turning the PC off or rebooting?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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Alberto_R_Intel
Employee
961 Views

Hello jf_Derzi, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Jean_Intel
Employee
917 Views

Hello jf_Derzi,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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