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Windows Update Intel System update installed twice?

OnlyAlex
Novice
4,398 Views

Intel(R) Corporation - System - 10.29.0.9947 was available as an update in Windows Update twice, so I pressed download and install and it installed twice looking at reliability history. Will that affect the functionality of my Windows 11 device? Device Manager shows everything is fine with no exclamation marks.

 

Thank you.

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1 Solution
Catulpos_Intel
Employee
4,217 Views

Hello OnlyAlex,


Thank you for your response. As you indicated that there is no error shown in device manager and your system is working fine; hence, it only indicates that the updates made only overwrite the previous driver installed.


We hope we answered your query and please let us know if you experience any issues with your system so we could attend to them immediately.


Thank you and have a nice day!



Best regards,


Catulpos_intel

Intel Customer Support Technician


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7 Replies
Catulpos_Intel
Employee
4,358 Views

Hello OnlyAlex,


Thank you for contacting Intel Customer Support!


Please be informed that it will not affect the functionality of your PC. The update is aimed at upgrading and servicing driver-based OS version hence, it improves the functionality of your device.


Please let us know if there is anything we can assist you so we can attend to it immediately.


Hope this helps and have a nice day!


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OnlyAlex
Novice
4,338 Views
Thank you for that information. What about it having installed twice, will that cause any difficulties or will it have just overwritten the previous version or could there have been two versions? Basically, do I need to be concerned about the two entries in reliability history? Thanks.
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Catulpos_Intel
Employee
4,266 Views

Hello OnlyAlex,


I understand your concern regarding your device’s functionality, and for us to proceed, please provide a screenshot or any proof that the update was installed twice so we could have it checked with our management so we could provide you with an accurate recommendation.


Thank you for your kind cooperation and have a nice day!

 


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OnlyAlex
Novice
4,231 Views

Hi @Catulpos_Intel - please find the screenshot below from Windows Update installed updates history.

 

Many thanks

 

Screenshot 2024-01-16 170421.png

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Catulpos_Intel
Employee
4,218 Views

Hello OnlyAlex,


Thank you for your response. As you indicated that there is no error shown in device manager and your system is working fine; hence, it only indicates that the updates made only overwrite the previous driver installed.


We hope we answered your query and please let us know if you experience any issues with your system so we could attend to them immediately.


Thank you and have a nice day!



Best regards,


Catulpos_intel

Intel Customer Support Technician


OnlyAlex
Novice
4,195 Views
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Catulpos_Intel
Employee
4,172 Views

Hello OnlyAlex,


It is our pleasure that we can assist you on your query. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Thank you and have a nice day!


Best regards,


Catulpos_intel

Intel Customer Support Technician


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