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intel driver and support assistant installation failed

sugoidekai
Beginner
1,421 Views

intel driver and support assistant installation failed.

 

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5 Replies
Jocelyn_Intel
Employee
1,384 Views

Hello, @sugoidekai  

 

Thank you for posting on the Intel® communities.  

 

I am sorry to hear what is happening with your Intel® Driver & Support Assistant, I will gladly assist you here. 

 

Please provide us with more details about the issue and a screenshot showing the error. 

 

Also, run this utility and attach the report so we can have more information about your system: 

 

Intel® System Support Utility for Windows. 

Note: Make sure to mark the box that says "everything" before pressing the Scan button. After that, click on "Next>" and select "Save" and then, attach the .txt file. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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sugoidekai
Beginner
1,372 Views

Please check it.

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Jocelyn_Intel
Employee
1,339 Views

Hello, @sugoidekai  

 

Thank you for the information provided. 

 

The error code (Error 0x80072EE2 Logic Error) you are getting is usually associated with operating system update components and when it appears, the system cannot be updated.   

 

Please run this utility to repair the corrupt registries: Install and Uninstall troubleshooter 

 

In any case, we noticed that you only have your Intel processor as the only Intel product in your report, we would like to let you know that the Intel® Driver & Support Assistant(DSA) purpose is to update your Intel drivers, especially for Intel products such as Intel® NUCs. The only update that could offer you the Intel® DSA is the Intel graphics driver, however, you are using Discrete graphics (Nvidia), so the Intel® DSA will not be useful or comply with its purpose, and you may have installation problems. Please, get your drivers from your System Manufacturer as they are personalized for your system. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
1,281 Views

Hello, @sugoidekai  

 

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
1,248 Views

Hello, @sugoidekai  

 

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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