Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
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need help on updated processor

alanmm
Beginner
2,016 Views

i have upgrade my cpu to Intel Core i7-870 @ 2.93GHz CPU Processor (Socket LGA 1156) SLBJG

and i have an intel dp55wb i know its compatible but after i put it in it gives me 3 long beeps and my memory is fined didnt change anything except the cpu can anyone help

 

 

Device name DESKTOP-KIJFLHL
Processor Intel(R) Core(TM) i5 CPU 660 @ 3.33GHz 3.33 GHz
Installed RAM 16.0 GB
Device ID 4CB4EF00-E5D3-43D7-9AA1-BB94D72A0902
Product ID 00326-10000-00000-AA274
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

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1 Solution
n_scott_pearson
Super User Retired Employee
1,234 Views

Look, if all four sockets are working with the i5 processor, then we know that the two memory channels implemented on the board, as well as the four DIMMs (two per channel) inserted into these memory channels, are all working properly. If we then see only one of these channels actually working when a different processor is inserted, then it is that processor that has the problem.

Repeating, two is the correct number of memory channels. The board and processor (are supposed to) support two memory channels and two DIMMs per memory channel.

How dare I? I am not saying anything that isn't completely true. You need to be setting your expectations accordingly. This is an ancient, 12-year-old system. The MTBF for every component on the board - including even the solder - is long past. The same applies to almost every other component in the system - drives, power supply, graphics card, etc. I suggest that you be very careful what you spend on this system. I consider it throwing away good money for bad. I would be putting up with it, as it is, until you have the finds saved up to replace the whole system with something more, um, contemporary.

...S

 

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34 Replies
AlHill
Super User
1,389 Views

Depending on your board AA revision, there are specific BIOS requirements.   What is your AA revisioon, and what bios version do you have?

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

alanmm
Beginner
1,388 Views

SMBIOSBIOSVersion
WBIBX10J.86A.0293.2010.0419.1819

alanmm
Beginner
1,388 Views

how do you find the aa revision

 

AlHill
Super User
1,387 Views

Still need the AA number.   Look on the board for the AA sticker and provide the number.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

alanmm
Beginner
1,386 Views

AA E64798-206 

AlHill
Super User
1,651 Views

Your bios (0293) and AA (E64798-206) are OK.

https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/desktop-boards/DP55WB.pdf

 

Try using fewer sticks of memory.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

alanmm
Beginner
1,372 Views

there are 4 slots what should i start with like just 1 all the way to the right etc and if it does work will i be able to add the rest of the ram?

AlHill
Super User
1,364 Views

Try removing one pair, and then the other, to see if the three beeps still occur.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

alanmm
Beginner
1,363 Views
alanmm
Beginner
1,381 Views

here

n_scott_pearson
Super User Retired Employee
1,354 Views

That's one pair as in the DIMMs in the two black slots or the DIMMs in the two blue slots.

...S

alanmm
Beginner
1,333 Views

ok i got it to run with 1 stick of ram but right before windows would come up it would shutdown, when i rebooted with old processor it said thermal heat event any ideas?

alanmm
Beginner
1,334 Views

also if i fixed the thermal thing how do i add the rest of the ram

n_scott_pearson
Super User Retired Employee
1,325 Views
First of all, that shutdown is an indication that your cooling solution is either improperly installed or insufficient for the new processor.
Once you solve that, try running with two DIMMs installed, one in each channel (i.e., DIMMs in the blue sockets).
...S
alanmm
Beginner
1,244 Views

i got 2 pieces of ram in but cant seem to get the 3rd and 4th without it beeping any advice

alanmm
Beginner
1,311 Views

i thermal pasted it and everything the fan might have not been fully pressed on the processor i will try and see

Steven_Intel
Moderator
1,261 Views

Hello alanmm,


Thank you for posting on the Intel️® communities.   


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it. I am glad to see that fellow community members have the knowledge, and they jumped in and helped. 


You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) helpful to address your request.  


You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued". https://ark.intel.com/   


Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  


Best regards,


Steven G.

Intel Customer Support Technician.


n_scott_pearson
Super User Retired Employee
1,241 Views

Have you verified that, with the two sticks installed, you have fixed the thermal condition? Can you run for an extended period of time without thermtripping?

...S

alanmm
Beginner
1,235 Views

yes no thermal problem it lets me put in ram in the 1st blue and 1st black slot but thats it

alanmm
Beginner
1,221 Views

i dont know what else to do, i can use the computer with i7 proccessor and only 8gb ram or i5 processor with 16gb ram this sucks

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