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12351 Discussions

usb device not recognized code 43

TDrag1
Beginner
1,471 Views

My computer doesn't recognize the USB and shows an error message 

Device USB\VID_0000&PID_0002\5&5483953&0&1 was configured.

Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.19041.488
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\ROOT_HUB30\4&1699377a&1&0

Do you have a way to fix it? Ty

0 Kudos
5 Replies
AlHill
Super User
1,455 Views

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

TDrag1
Beginner
1,447 Views

Thanks for helping me

n_scott_pearson
Super User Retired Employee
1,392 Views

What are you plugging in that is not being recognized?

...S

TDrag1
Beginner
1,376 Views

I use a type C cable to connect to my phone .

n_scott_pearson
Super User Retired Employee
1,297 Views

And does it work if you attempt this with a Type-C-to-Type-A USB Cable?

...S

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