cyclone 10 GX part number is 10CX085YU484E6G programmer tool and setup details

[rameshasp]

Can you please support and provide the details/documents for below queries:

Currently we are using cyclone 10 GX part number is 10CX085YU484E6G, for this we have installed Intel® Quartus® Prime Software application and connected with FPGA JTAG programmer E_14003019(Usb Blaster Cable Cpld Fpga Jtag Programmer Altera).

My question is when we connect the FPGA JTAG programmer i am not able to see/find device connected indication in the application.

Could you please confirm whether i am using proper application and FPGA JTAG programmer for cyclone 10 GX(10CX085YU484E6G).

[NazrulNaim_Intel]

Hi,

Sorry for the delay. Thank you for reaching out. Allow me some time to look into your issue. I shall come back to you with findings.

Thank you for your patience.

Best Regards,

Nazrul Naim

[NazrulNaim_Intel]

Hello,

First, can you share the error message from the Quartus.

Best regards,

Nazrul Naim

[rameshasp]

Hello Nazrul Naim,

Thanks for your reply,

1. Below is the attached error log screenshot for reference. 

2. After that we measured TDO and TDI signal from the JTAG connector with pressing continuously Test_JTAG Chain button using JTAG Chain debugger Menu. Attached screenshot for reference

[rameshasp]

Can you please provide me the solution for the above error.

Thanks in Advance.

[NazrulNaim_Intel]

Hello,

Sorry for the delay. To start debug, we need more information from you:

1. have you change the USB Blaster II programming cable and see if this can solve the issue?

Best regards,

Nazrul Naim

[rameshasp]

Hi Nazurl Naim,

I have changed the cable and tried but the error is same.

Can you please provide the any document/steps to solve this issue.

Also please recommend reference evk board purchase link and tool details.

Thanks in Advance.

[NazrulNaim_Intel]

Hello,

Sorry for the delay. First of all, we would like to suggest you uninstall and reinstall the USB blaster driver. After that run the JTAG debugger.

Hope this can solve the issue.

Best regards,

Nazrul Naim

[NazrulNaim_Intel]

Hello,

It has been a while since you posted on this case. Do you have any more questions regarding this case. If no, I will later then set this case to Close-Pending.

Best regards,

Nazrul Naim

[rameshasp]

Still USB blaster is not detected and not able to program, i have re-installed Quartus Prime programmer 21.4.0 version.

And changed USB blaster as well.

Attached screenshot for your reference.

[rameshasp]

Hello NazrulNaim_Intel/Intel team,

Please provide me the solution get resolve programming Cyclone 10 GX.

• I am using Quartus prime version 21.4.0 and USB blaster(E_14003019) to program QSPI flash through Cyclone 10 GX.
• I try to program a JIC file via Altera USB-Blaster. The error message "Can't configure device. Expected JTAG ID code 0x02EF20DD for device 1, but found JTAG ID code 0xFFFFFFFF. Make sure the location of the target device on the circuit board matches the device's location in the device chain in the Chain Description File (.cdf)." appears. Up to 56% .jic file is loading after that failed and above error is appears.
• The SOF file is getting programmed well.
• I generated the JIC-File with the Quartus tool "Converting Programming Files".
• Attached error screenshot for reference. 

Please provide me the solution for the above error as a priority.

Thanks in advance.

Ramesha S P