无法解压setupRST.exe

[zwq13579]

按照流程解压提示无法识别一个或多个命令行选项，双击setupRST.exe 安装时提示平台不支持

，我的cpu是i7-12700k，主板是msi Z690 EDGE Ti

[Andres_Intel]

Hello zwq13579,

Thank you for posting on the Intel communities. I am sorry to hear that you are having installation issues with your Intel® Rapid Storage Technology (Intel® RST), I will be happy to help you.  

请注意，我只能用英语支持您。我已使用网络翻译工具来翻译此回复，因此可能会有一些不准确的翻译。

To have a better understanding of the situation, please answer the following questions:

• Was it working before?
• Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.  

Regards,  

Andres P. 

Intel Customer Support Technician

[Andres_Intel]

Hello zwq13579,

Were you able to run the SSU report?

Let us know if you still need assistance.

Best regards,  

Andres P.

Intel Customer Support Technician

[zwq13579]

谢谢你，是的我还需要帮助现在仍然是这种情况，我在下面附上我的SSU检测报告

[Andres_Intel]

Hello zwq13579,

Thank you for your response, all the information provided has been really helpful.

Please let me know the steps below and let me now the results:

• Contact the motherboard manufacturer to get the proper driver.
  • To avoid potential installation incompatibilities, we recommend that you first check with your computer manufacturer and use the driver software provided.
  • Find links to computer manufacturer support websites (OEM - Original Equipment Manufacturer).
• If there is no driver available from the computer manufacturer, you can try our generic Intel® Rapid Storage Technology (Intel® RST). 
  • Keep in mind that this is a generic driver for general purposes. Computer manufacturers can change the features, incorporate customizations, or make other changes to the driver software or software packaging.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello zwq13579,

Were you able to download the drivers recommended previously? 

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

[Andres_Intel]

Hello zwq13579,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P.   

Intel Customer Support Technician 

[ConnorStrool]

hello guys, plz 

i need help, i pretend do download the archive SetupRST.exe. 

there are somebody that help me? 

[LeonWaksman]

Hello @ConnorStrool 

Hope this helps:

Intel® Rapid Storage Technology Driver Installation Software with Intel® Optane™ Memory (8th and 9th Gen Platforms)

Leon