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Drivers needed for Windows installation - HP Elitebook 830 G6

mustard1
Beginner
864 Views

Hi,

Accidently deleted windows and now unable to install again due to missing drivers?

Intels website only allows you to download SetupRST.exe but can't download this as I don't have access to another windows pc.

Could someone please provide the drivers needed - Tried all the available drivers posted on the forums but none have worked.

 

Serial number: 5CG011BBP7

 

 

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BrenzL_Intel
Moderator
843 Views

Hello mustard1,


Please try downloading the Intel RST driver from the link below. After downloading, run the file as Administrator and follow the on‑screen instructions to extract the driver:


HP EliteBook 830 G6 – Intel RST Driver


Since the issue started after Windows was accidentally deleted and you're unable to reinstall it due to missing storage drivers, installing this RST driver should help the Windows installer detect your drive again.


Once the extraction is complete, load the extracted driver files during the Windows setup process. This should allow the installation to proceed normally.


If you continue to experience issues or need additional help, please feel free to let us know.


Best regards,

 

Brenz L.

Intel Customer Support Technician


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BrenzL_Intel
Moderator
787 Views

Hello mustard1,

 

Could you please confirm if you have reviewed the information I posted? Your feedback at your earliest convenience would be greatly appreciated so we can decide on the best way to proceed with resolving this matter.

 

Best regards,

 

Brenz L.

Intel Customer Support Technician

 

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BrenzL_Intel
Moderator
754 Views

Hello mustard1,


Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.


Best regards,

 

Brenz L.

Intel Customer Support Technician


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