Error 0xA0050053 while trying to setup a Raid 1

[GErrit1]

While trying to setup a RAID1 with Intel RST i get the above mentioned Error:

An unknown error occurred while an operation was in progress. The operation could not be completed.

After clicking OK on the error message, there's another message box "Volume Creation Complete - The Volume was created successfully." but it does not create a Volume.

I was running the system initially on two 1Gb HDD's with RAID 1.

after one drive failed i exchanged it with a 2TB HDD giving me a 1 TB Raid 1

Now i tried to upgrade the raid to a 2TB System following Artikel-ID 000005837

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System Report

System Information
OS name: Microsoft Windows 10 Pro
OS version: 10.0.19045
System manufacturer: System manufacturer
System model: System Product Name
Processor: GenuineIntel Intel64 Family 6 Model 42 Stepping 7 3.301 GHz
BIOS: American Megatrends Inc., 1005
PCH: 0x1C4A

Intel® Rapid Storage Technology enterprise Information
Kit installed: 16.8.0.1000
User interface version: 16.8.0.1000
Language: English (United States)
RAID option ROM version: 10.5.0.1034
Driver version: 16.8.0.1000
ISDI version: 16.8.0.1000

Controller name: Intel(R) Chipset SATA/PCIe RST Premium Controller \\Scsi2
Type: SATA
Mode: RAID
Number of SATA ports: 3
Number of volumes: 0
Number of spares: 0
Number of available disks: 2
Rebuild on Hot Plug: Disabled
Manufacturer: Intel Corporation
Model number: 0x2822
Product revision: 5
Direct attached disk: WD-WX12D81R4L7J
Direct attached disk: WD-WX32D34HVPAF

Disk on Controller 0, Port 0
Status: Normal
Type: SATA disk
Location type: Internal
Usage: Available
Size: 1,863 GB
System disk: Yes
Disk data cache: Enabled
Command queuing: NCQ
Transfer rate: 6 Gb/s
Model: WDC WD20EZAZ-00L9GB0
Serial number: WD-WX12D81R4L7J
SCSI device ID: 0
Firmware: 80.00A80
Physical sector size: 4096 Bytes
Logical sector size: 512 Bytes

Disk on Controller 0, Port 1
Status: Normal
Type: SATA disk
Location type: Internal
Usage: Available
Size: 1,863 GB
System disk: No
Disk data cache: Enabled
Command queuing: NCQ
Transfer rate: 6 Gb/s
Model: WDC WD20EZBX-00AYRA0
Serial number: WD-WX32D34HVPAF
SCSI device ID: 0
Firmware: 01.01A01
Physical sector size: 4096 Bytes
Logical sector size: 512 Bytes

[SJohn_Intel]

Hello GErrit1,

We will investigate this issue and provide an update in this thread as soon as we have more information. I apologize for any inconvenience this issue may have caused and for the delay in our response over the past few days. I am now taking over this case to ensure you receive a timely resolution. Please be assured that I will do my utmost to assist you through the process and prioritize resolving your issue.

Best regards,

John Craig S.

Intel Customer Support Technician

[DeancR_Intel]

Hi GErrit1,

Thank you for patiently waiting for an update and we sincerely apologize for the delay in the resolution.  I'm taking over this case to ensure that you get a timely resolution on your case. Kindly allow us more time to work on your concern.

Best regards,

Dean Clyte R.

Intel Customer Support Technician

[DeancR_Intel]

Hi GErrit1,

Please provide the following information for us to further investigate this.

1) To better understand your system's configuration, we kindly request that you download the Intel® System Support Utility for Windows* software.

You can find the download link here:

•Intel® System Support Utility for Windows*

○ Here's a quick guide on using the Intel SSU:

• 1. Download and launch SSU.exe.
• 2. Check the box for "Everything."
• 3. Click "Scan."
• 4. When the scanning is complete, click "Next."
• 5. Click "Save."
• 6. Please send the saved file to us.

2) Does the RAID 1 array include Windows or Windows is installed on a separate drive?

3) Is this computer a prebuilt one or a custom PC? If prebuilt (like Dell OptiPlex, etc), can we get the exact model number of the PC itself?

4) Where did you get the error message 0xA0050053? Can we get a screenshot of that error message?

5) What is the status of your RAID 1 array in "Intel Optane Memory and Storage Management" software?

6) You mentioned that you've followed Article - https://www.intel.com/content/www/us/en/support/articles/000005837.html did you encounter the error when you followed this?

This information will greatly assist us in diagnosing and addressing the specific concerns with your system. If you encounter any challenges during this process or have additional questions, please don't hesitate to let us know. We're here to help.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi GErrit1,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi GErrit1,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician