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Hi,
I installed the latest version of the Intel RST driver (12.9.0.1001), but since I installed it I have been having problems with booting up and shutting down.
The symptoms are as follows:
- When I boot for the first time, I often (but not always) get a BSOD with the message DRIVER_POWER_STATE_FAILURE
- When I then reboot, it works but takes a very long time (2 mins 30 seconds, where it was under 1 min previously and under 30 secs originally)
The same issues apply when waking from S4 Hibernation. The laptop seems to work fine once it has booted.
I applied a trace on the boot using the Windows Performance Toolkit (xbootmgr -trace), and it shows a period of 2 minutes before the start of any hard drive activity. I have attributed this to an issue accessing the SSD following the installation of the iRST driver.
My hardware is as follows:
- Laptop: Asus UX32VD
- Intel Series 7 Chipset Family
- SSD: Samsung 840 EVO (1gb)
- SATA port set to AHCI mode in BIOS
I am happy to provide the .etl file showing the slow boot time (it is over 1gb so can't attach here, but I did attach the .xml summary). Unfortunately I don't get a dump from the BSOD, presumably because the issue is with the drive and the dump can't be written.
Thanks,
Elie
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Thanks for joining the community.
I am sorry to hear that have had issues with the latest Intel Rapid Storage version 12.9.
I would like to know if this issue used to happen with previous version, at this point, version 12.8
Please test an earlier version here:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=23060&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+(Intel%C2%AE+RST)&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=23060&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+(Intel%C2%AE+RST)&lang=eng
Allan.
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Thanks for joining the community.
I am sorry to hear that have had issues with the latest Intel Rapid Storage version 12.9.
I would like to know if this issue used to happen with previous version, at this point, version 12.8
Please test an earlier version here:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=23060&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+(Intel%C2%AE+RST)&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=23060&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+(Intel%C2%AE+RST)&lang=eng
Allan.
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Hi Allan,
Thanks for getting back - that seems to have resolved the issue.
I tried:
- booting (still a 30sec inactivity period, but much better than 2 mins)
- hibernating now works
- restarting a few times - no BSOD so far
Thanks very much for the suggestion. I'll report back here if I notice any further problems, but based on brief testing I'm happy this is resolved.
Thanks!
Elie
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