Intel RST

[Juan68]

He instalado un disco SSD nuevo y el servicio Intel RST no esta en ejecución y no me deja activarlo. He ido a memorial Intel Optane y esta desactiva y no me deja activarla.

Que puedo hacer?

[I_Nawf]

Hey Juan68,
I think you should post this under RST thread.
The issue usually lies in the mismatch between the new drive and system controller in the BIOS
If you don't need to use the Optane
- Try to access the BIOS/UEFI and locate the storage settings.
- Change the mode to AHCI

If you need to use Optane,
- Change the mode to RAID/RST
- Update or repair the Intel RST drivers
- You can download the drivers from your manufacturer or use the Intel one
- After rebooting, check if the Intel RST services now running

Cheers,

[Fikri_Intel]

Hi I_nawf,

Thank you for the suggestion.

Hi Juan68,

Since this is regarding Intel RST, to ensure you receive the most accurate and specialized assistance, I will be forwarding your thread to the appropriate team that is better equipped to handle your specific concern.

Regards,

Fikri

[DeancR_Intel]

Hi Juan68,

Te informo que solo puedo brindarte soporte en inglés. He utilizado una herramienta de traducción web para traducir esta respuesta, por lo que puede haber algunas traducciones inexactas.

Thank you for contacting Intel Technical Support regarding your Intel RST (Rapid Storage Technology) service issue. I understand that after installing a new SSD, the Intel RST service is not running and you cannot activate it, and Intel Optane memory is also disabled and cannot be enabled.

I can see from your screenshots that you're experiencing issues with the Intel RST service status. This is a common issue that can occur after hardware changes like installing a new SSD.

To better assist you with this RST configuration issue, I need some additional information:

1. What is your motherboard make and model?
2. What type of SSD did you install (SATA or NVMe)?
3. Did you have Intel Optane memory working before installing the new SSD?
4. What is your current BIOS storage mode setting (AHCI, RAID, or RST)?
5. Are you trying to use the new SSD with Intel Optane acceleration, or do you need RST for RAID configuration?

Understanding your specific setup and requirements will help me provide the most appropriate troubleshooting steps to resolve your RST service and Optane memory issues.

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi Juan68,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi Juan68,

As you have been unresponsive, I will proceed to close this thread. If you wish to continue the discussion or need further assistance, please feel free to create a new thread. This will help us provide focused support and ensure your concerns are addressed effectively. 

Best regards, 

Dean R. 

Intel Customer Support Technician