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Moving RAID1 arrays to new system after hardware fails RST Compatibility

Geese
Beginner
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I have two RAID1 arrays on a system that is failing after loss of power.  They are not system drives, but used for data. While trying to recover the system, I noticed that both arrays have a status of "rebuild" in the bios.   Because two of four HDDs must have failed or were missing, I disconnected all of them while troubleshooting the system.  Without the RAID arrays connected, and only the boot/OS(windows 10 pro) m.2 drive, I am still receiving BSOD memory management errors.  Because the system is older and I had planned to upgrade soon, I wonder if I can just add the 4 drives to a current board and have it recognize the arrays, even though they are in "rebuild" status.   The boards that I am looking at seem to have much newer versions of RST with the addition of VMD settings in the bios.   Any advice on how to do this without losing data is greatly appreciated.  IE which motherboards will work, and the best way to safely add them back to the system.  


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8 Replies
Jocelyn_Intel
Employee
1,295 Views

Hello, @Geese  

 

Thank you for posting on the Intel® communities.  

 

In order to assist you here, please provide us with the following information: 

 

  1. How was created this RAID (via BIOS or Intel® RST)? 
  2. Please provide more details about your system (motherboard model, processor, etc.). 
  3. You cannot enter at all into the OS due to the BSODs, is that correct?  
  4. What are the BSODs (error messages)? If you have a screenshot of these BSODs by any chance, please attach it. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Geese
Beginner
1,282 Views

Thank you for your reply.  

1. It has been a years, but I believe that I created the raids through the Bios(CTRL+I) feature.  

2. Motherboard - GA-H97-D3H
                     CPU - i7-5775C @3.30 GHz
                     RAM -  32GB @1330.55Mhz 
                     GPU -  removed for troubleshooting, using Intel onboard graphics.
                     SSD - OS Drive - Samsung SSD980 NVME M.2 1TB (Not booting anymore) Goes straight to recovery.
                     HDD - Seagate  3.4TB x 4 (2 Raid1 arrays)
                        OS - Windows 10 Pro
                      

3.  Initially I was able to enter Windows briefly, but now I am sent straight to recovery.  I suspect that the SSD is corrupt or damaged.  

4. There were a variety of different BSODs when entering using windows. Here are some examples

Memory management
page fault in non paged area
attempted to write to read only memory
IRQL GT ZERO AT SYSTEM SERVICE

We had loss of power a few times during a storm, so there may be damage to the PSU, and consequently to other hardware.  When I noticed that both drives were in rebuild status, I powered off the system and removed all four HDDs from the PC.   I will not risk trying to connect them again on this system.   Because it is dated, I will build a new system and save the time of troubleshooting it.  I hope to add the HDDs to the new system.

My main concern is the Data on my RAID1 arrays.  Fingers crossed that at least one disk in each array is intact.   

Best Regards,

Geese



 

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Jocelyn_Intel
Employee
1,273 Views

Hello, @Geese  

 

Thank you for the information provided. 

 

Please be aware that Intel provides the generic RST driver and the tool, however, since you created this RAID from the BIOS, you need to contact your System Manufacturer for assistance.  

 

Also, since you have an old setup, we don't have any generic drivers to troubleshoot it and since it was created via BIOS, it's out of our scope. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Geese
Beginner
1,265 Views

Thank you for the reply.  I am not entirely certain that it was created in the bios but I believe that it was.  Do you know if there is any way to tell when viewing the information about the arrays from within the bios?  

Best Regards,

Geese

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Jocelyn_Intel
Employee
1,251 Views

Hello, @Geese  

 

Thank you for your reply. 

 

As previously mentioned, we don't know third-party BIOS environments as they were not manufactured by Intel. The BIOS settings/environment is out of our scope, you need to contact your System Manufacturer for assistance. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Geese
Beginner
1,249 Views

Thank you for your reply.  I appreciate the time that you took to respond to my questions.  Although I am not as certain as you are that the raids were created in the bios, I suppose it is your best advice to contact the system manufacturer.  There must not be any way to determine If at some point I did rebuild or create the raid within windows RST software, otherwise you would surely have shared that information.  I will share what I learn from Gigabyte or other online resources once I have the answer.  

Best Regards,

Geese

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Jocelyn_Intel
Employee
1,241 Views

Hello, @Geese  

 

Thank you for your comprehension, we really hope you can find a solution for your issue. If you wish to share the solution in this forum, I am sure that other fellow community members will appreciate it. 

 

This thread will no longer be monitored, but if you need further assistance with other matters, feel free to contact us back and submit a new post. 

 

Have a nice rest of the week. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Geese
Beginner
1,168 Views

For others that may end up here with similar issues. I was able to add the drives to a new windows 11 system and rebuild there.  The key is that the new system supports the RST drivers.  I am not sure if this is always the case, but for me it worked out. I had to enable the RST drivers under VMD in the bios and then install the drivers and GUI in windows.  Check Win-raid forum online for lots more details about this, they helped me a lot.  

Geese

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