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YKlim
Beginner
768 Views

RAID 10 on RS2BL040 error with ID = 113

Help to understand the cause of the controller malfunction, please. Built RAID10 from four physical disks. The fourth disk periodically falls off. And check the disk shows that it has no faults. A few days before the controller failure, the following messages appear in the log

 

ID = 113 

SEQUENCE NUMBER = 58923 

TIME = 20-05-2019 20:18:57 

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD   = Port 0 - 3:0:2Power on, reset, or bus device reset occurred, CDB =  0x2a 0x00 0x07 0x36 0x6d 0x6b 0x00 0x00 0x0d 0x00  , Sense =  0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x29 0x00 0x00 0x00 0x00 0x00 

 

ID = 113 

SEQUENCE NUMBER = 58316 

TIME = 20-05-2019 04:36:42 

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD   = Port 0 - 3:0:2Invalid field in CDB, CDB =  0x1a 0x08 0x00 0x00 0xff 0x00  , Sense =  0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00 

 

Under OS Windows Server 2008

 

Thanks!

 

0 Kudos
14 Replies
SergioS_Intel
Moderator
178 Views

Hello YKlim, Can you please let us know if you were able to rebuild the raid? Did you recently replace a drive or made any changes on your system? Have you tried to replace the defective drive? Best regards, Sergio S. Intel Customer Support Technician Under Contract to Intel Corporation
SergioS_Intel
Moderator
178 Views

Hello YKlim, I am following your problem with your RAID controller, please let me know if you need more help. Best regards, Sergio S. Intel Customer Support Technician Under Contract to Intel Corporation
YKlim
Beginner
178 Views

Thank yur for your attantion!

On questions.

Failed drive is able to rebild

We have replaced failed disk but the problem repeats itself haphazardly. This night the operating system was hung because drive was in degraded state again.

Now we have replaced drive and cable G24109-001 .

YKlim
Beginner
178 Views

Status Optimal but errors occured.

Franklin_S_Intel
Employee
178 Views

Hello YKlim, We are checking on the information provided and will get back with you as soon as possible. Best regards, Franklin S. Intel Customer Support Technician Under Contract to Intel Corporation
SergioS_Intel
Moderator
178 Views

Hello YKlim,

 

Have you tried testing different hard drives and check if the problem continues?

 

Best regards,

Sergio S.

Intel Customer Support Technician

Under Contract to Intel Corporation

SergioS_Intel
Moderator
178 Views

Hello YKlim, I am following your question and would like to know if you need more help. Best regards, Sergio S. Intel Customer Support Technician Under Contract to Intel Corporation
SergioS_Intel
Moderator
178 Views

Hello YKlim,

 

In case you need more assistance feel free to contact us back.

 

Best regards,

Sergio S.

Intel Customer Support Technician

Under Contract to Intel Corporation

YKlim
Beginner
178 Views

Good day SergioS!

Thanks you for your time!

 

Once the massive became at full degraded state. It helped that we done archives at selected standalone drive.

Than we placed this RAID-controller on an other server and unarchived to a new created RAID-massive the OS and data. After from one to two weeks we have recieved message

Controller ID: 0 Unexpected sense: PD = null x0:0:3-Power on, reset, or bus device reset occurred, CDB = 0x2a 0x00 0x02 0xd8 0x3d 0x20 0x00 0x00 0x12 0x00, Sense = 0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x29 0x00 0x00 0x00 0x00 0x00

Controller ID: 0 Unexpected sense: PD = null x0:0:3-Invalid field in CDB, CDB = 0x1a 0x08 0x00 0x00 0xff 0x00, Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00  .

If cause is in one of four drives of the massive why there no any message about the fail disk? To pull out any drive of the massive from working 'powered on' server means to mark it as bad and to insert it again do not possible.

 

SergioS_Intel
Moderator
178 Views

Hello YKlim, We are going to check on your issue and get back to you. Best regards, Sergio S. Intel Customer Support Technician Under Contract to Intel Corporation
SergioS_Intel
Moderator
178 Views

Hello YKlim, The errors you are getting and decoded by this document: https://www.intel.com/content/dam/support/us/en/documents/motherboards/server/sb/intelraidcontroller... Shows the drive on slot 2 from ports 0-3 requires attention as it stopped responding. This doesn't mean that the drive fail, but that it could fail. It would be better if you could provide us with a copy of the complete RAID log: https://www.intel.com/content/www/us/en/support/articles/000007072/server-products.html Regards, Please do not hesitate to contact us again if you need further assistance. Best regards, Sergio S. Intel Customer Support Technician Under Contract to Intel Corporation For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios
SergioS_Intel
Moderator
178 Views

Hello YKlim,

 

I am following your case and would like to know if you need further assistance.

 

 

Best regards,

Sergio S.

Intel Customer Support Technician

Under Contract to Intel Corporation

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

SergioS_Intel
Moderator
178 Views

Hello YKlim, In case you need more help, please contact us back. Best regards, Sergio S. Intel Customer Support Technician Under Contract to Intel Corporation For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios
YKlim
Beginner
178 Views

Good day!

After a long ordeal our controller started to behave.

But there is no confidence in him. We bought the Intel® RAID Controller RS3UC080 and faced with the lack of a driver for Windows Server 2008 on the official website of Intel.

https://downloadcenter.intel.com/product/76066/Intel-RAID-Controller-RS3UC080

The installer does not see the RAID controller, drivers from 8, 8.1, 2012 and 2019 are not accepted by the installer. Help me find the right driver!