RST Middleware error7002

[jody123]

I have a new Dell Inspiron 3891 (Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz, 8GB Memory, and a 512GB SSD).    When I look at my Windows Event Log (see Attached), I am getting over a hundred warnings a day saying "SMART Event Detected, Your disk drive is starting to degrade"   HELP !!

I have reported this to DELL, and have received no support in over 2 weeks.   Can any one here help me ?

[David_G_Intel]

Hello jody123

Thank you for posting on the Intel️® communities. Please try the steps and recommendations in our article:

• Intel® Rapid Storage Technology (Intel® RST) Shows Message "At risk (SMART event)"
  • https://www.intel.com/content/www/us/en/support/articles/000034272/memory-and-storage.html

If you have any questions or problems with the steps, please let us know.

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel · Accepted solution]

Were you able to check the previous post?  

Let us know if you still need assistance.  

Best regards,  

David G.  

Intel Customer Support Technician  

[jody123]

Thank you. I have resolved the issue

[David_G_Intel]

We are glad to know you found a solution, since the thread is solved we will close it now.  

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

Best regards,  

David G  

Intel Customer Support Technician