The device, Intel RST VMD Managed Controller 09AB, is reporting a bad status value

[JohnRefani]

Hello all,

Can someone help me on this one 

The device, Intel RST VMD Managed Controller 09AB, is reporting a bad status value. This device will not be available until the issue is resolved. The Plug and Play ID for this device is PCI\VEN_8086&DEV_09AB&SUBSYS_17311025&REV_00\3&11583659&0&30.

I encountered this from the perfmon report I ran recently. My laptop is Acer Aspire 5 A514-54g.

Note. I installed a new 8gb DRR4 2666MHz RAM on to my laptop.

Kindly let me know how to overcome this issue or if this is negligible 

[ChristianA_Intel]

Hi JohnRefani,

Thank you for raising this concern via the Intel Community.

I understand you’re seeing a “bad status value” for the Intel® RST VMD Controller after installing additional RAM. Let’s quickly check if this needs action.

Please confirm the following:

1. When did this start—before or after installing the new RAM?
2. Are you experiencing any issues (slow performance, storage missing, boot problems)?
3. Do you see any warning icons in Device Manager under Storage controllers?
4. Did you install any updates (Windows or drivers) before this appeared?
5. What troubleshooting have you already tried?

Additionally, to better understand your system's configuration, I kindly request that you download the Intel® System Support Utility for Windows* software.

You can find the download link here:

• Intel® System Support Utility for Windows*
  • Here's a quick guide on using the Intel SSU:

1. Download and launch SSU.exe.
2. Check the box for “Everything,” then uncheck Networking for your privacy.
3. Click "Scan."
4. When the scanning is complete, click "Next."
5. Click "Save."
6. Please send the saved file to us.

This information will greatly assist us in diagnosing and addressing the specific concerns with your system. If you encounter any challenges during this process or have additional questions, please don't hesitate to let us know. 

Thanks, I’ll proceed once I have your response.

[ChristianA_Intel]

Hi JohnRefani,

I’m checking in to see if you were able to review the information provided. Once I hear back from you, we can proceed with identifying the most efficient way to resolve this matter.

Best regards,

Christian Louierico A.

Intel Customer Support Technician

[ChristianA_Intel]

Hi JohnRefani,

Since I haven’t heard back from you, I’ll go ahead and close this case at this time. If you require any additional support, kindly open a new inquiry and we’ll be happy to assist you.

Best regards,

Christian Louierico A.

Intel Customer Support Technician