Solved: what failed is - iaStorAC.sys. BSOD named irql_not_less_or_equal

NitishKaashyap · ‎01-30-2022

I keep getting this when my I plug in or out my charger and the laptop freezes for 10 minutes straight. Then suddenly BLUE SCREEN OF DEATH. I researched it and found out that it can be due to incompatible hardware, driver, third-party software. My hardware is good as told by the official Asus service center. My drivers are updated via Microsoft windows update and Intel driver support software. Already re-installed Windows 2 times (clean install). Ran memory diagnostics by windows and it diagnose no errors. Updated the bios but still getting the bsod mostly irql not less or equal and sometimes attempt to write on read-only memory.

I have check the dump files too. I will post the results below

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff806`1f200000 PsLoadedModuleList = 0xfffff806`1fe2a1b0
Debug session time: Mon Jan 31 11:56:28.204 2022 (UTC + 5:30)
System Uptime: 0 days 0:37:51.838
Loading Kernel Symbols
...............................................................
..................Page 15a326 not present in the dump file. Type ".hh dbgerr004" for details
..............................................
................................................................
...............................
Loading User Symbols

Loading unloaded module list
.........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff806`1f5f73b0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffffa03`93e86ba0=000000000000000a
6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000000000d0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8062397f115, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3124

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 13268

    Key  : Analysis.Init.CPU.mSec
    Value: 281

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3751

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 81

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  MEMORY.DMP

BUGCHECK_CODE:  d1

BUGCHECK_P1: d0

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff8062397f115

READ_ADDRESS:  00000000000000d0 

PROCESS_NAME:  System

DPC_STACK_BASE:  FFFFFA0393E87FB0

TRAP_FRAME:  fffffa0393e86ce0 -- (.trap 0xfffffa0393e86ce0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000000001e8 rbx=0000000000000000 rcx=ffffac0be6e28c48
rdx=fffffa039478f8c4 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8062397f115 rsp=fffffa0393e86e70 rbp=ffffac0be6e28b78
 r8=ffffac0be8d10008  r9=fffffa0393e86f20 r10=fffffa039478f5c0
r11=fffffa0393e86e20 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac pe cy
iaStorAC+0xdf115:
fffff806`2397f115 488b86d0000000  mov     rax,qword ptr [rsi+0D0h] ds:00000000`000000d0=????????????????
Resetting default scope

STACK_TEXT:  
fffffa03`93e86b98 fffff806`1f609369     : 00000000`0000000a 00000000`000000d0 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffffa03`93e86ba0 fffff806`1f605669     : 00000000`0000002a 00000000`00000000 00000000`00000034 00000000`0000000c : nt!KiBugCheckDispatch+0x69
fffffa03`93e86ce0 fffff806`2397f115     : fffffa03`93e86ec0 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x469
fffffa03`93e86e70 fffff806`2399aaf7     : fffffa03`93e86f38 ffffac0b`e8d10008 fffffa03`9478f5c0 fffffa03`93e86f20 : iaStorAC+0xdf115
fffffa03`93e86ee0 fffff806`2397a595     : fffffa03`93e86f20 ffffac0b`e8d31078 fffffa03`9478f5c0 ffffac0b`e4db90d0 : iaStorAC+0xfaaf7
fffffa03`93e86f10 fffff806`2397193a     : 00000005`5bfa546e ffffac0b`e6ed9fb0 fffffa03`93e87038 fffff806`1f5618bd : iaStorAC+0xda595
fffffa03`93e86f50 fffff806`23970647     : 00000000`0000001c fffffa03`93e87130 fffffa03`93e87050 ffffac0b`e8d31078 : iaStorAC+0xd193a
fffffa03`93e86fe0 fffff806`2396e0dd     : ffffac0b`e49c8100 fffff806`1f49ae00 ffffac0b`e8d31078 fffff806`239d3020 : iaStorAC+0xd0647
fffffa03`93e87030 fffff806`2396cb41     : fffffa03`93e87750 00000000`00000000 fffff806`239d6280 ffffac0b`00000002 : iaStorAC+0xce0dd
fffffa03`93e872c0 fffff806`23966d8b     : 00000000`00000002 ffffac0b`e6e8c1f8 fffffa03`93e87750 00000000`00000003 : iaStorAC+0xccb41
fffffa03`93e87570 fffff806`238bc905     : fffffa03`93e87750 ffffac0b`e6e8c1f8 00000000`00000003 fffffa03`93e87750 : iaStorAC+0xc6d8b
fffffa03`93e87620 fffff806`238b510d     : 00000000`00000002 ffffac0b`e6e24010 fffffa03`93e87750 00000000`00000000 : iaStorAC+0x1c905
fffffa03`93e87660 fffff806`244a82dc     : ffffac0b`e6e8c1a0 00000000`1f200000 ffffe401`ffffffff fffff806`00000000 : iaStorAC+0x1510d
fffffa03`93e87700 fffff806`244a1df6     : 00000000`c00000bb ffffac0b`ead158a0 00000000`00000000 00000000`00000000 : storport!RaCallMiniportUnitControl+0x28
fffffa03`93e87730 fffff806`244a18b0     : ffffac0b`e6e8c1a0 00000000`00000001 00000000`00000001 ffffac0b`ead158a0 : storport!RaidUnitSendPowerToMiniport+0x62
fffffa03`93e87770 fffff806`244a1291     : ffffac0b`e6e0d1a0 00000000`00000000 ffffac0b`e6e8c1a0 00000000`4d706341 : storport!RaidUnitProcessSetDevicePowerIrp+0xb4
fffffa03`93e87830 fffff806`244a0e94     : ffffac0b`ead158a0 ffffac0b`e6e8c1a0 ffffac0b`e6e8c1a0 fffff806`2449c3cf : storport!RaidUnitSetDevicePowerIrp+0x175
fffffa03`93e87890 fffff806`244a0db2     : 00000000`00000002 ffffac0b`e6e8c1a0 ffffac0b`ead158a0 fffff806`244f9000 : storport!RaidUnitSetPowerIrp+0x68
fffffa03`93e878e0 fffff806`244a0c68     : ffffac0b`ead158a0 ffffac0b`ead15a48 ffffac0b`e6e8c050 ffffac0b`ead158a0 : storport!RaUnitPowerIrp+0x6a
fffffa03`93e87930 fffff806`1f595f6f     : ffffac0b`ead158a0 00000000`00000000 ffffac0b`ead158a0 fffff806`2333e2d1 : storport!RaDriverPowerIrp+0x98
fffffa03`93e87970 fffff806`1f48f83d     : ffffac0c`038403b8 fffffa03`00000000 00000000`03540020 fffffa03`93e87a68 : nt!IopPoHandleIrp+0x3b
fffffa03`93e879a0 fffff806`1f598239     : 00000000`00000008 fffff806`233901ba 00000000`00000001 fffff806`233901ba : nt!IofCallDriver+0x6d
fffffa03`93e879e0 fffff806`2332cae2     : ffffac0b`ead158a0 fffff806`233901bc fffff806`23320000 fffff806`233a2130 : nt!IoCallDriver+0x9
fffffa03`93e87a10 fffff806`2332cbc1     : ffffac0b`e67fe000 ffffac0b`e6cb8010 ffffac0b`ead15a48 00000000`00000000 : ACPI!ACPIDispatchForwardPowerIrp+0x52
fffffa03`93e87a40 fffff806`2333e9b7     : ffffac0b`e6d5ec70 fffff806`2332cb00 ffffac0b`e6d5ecc0 ffffac0b`e6d5ec70 : ACPI!ACPIDeviceIrpForwardRequest+0xc1
fffffa03`93e87aa0 fffff806`23340399     : fffff806`233a2180 fffff806`2339f000 ffffac0b`e6d5ec70 00000000`00000002 : ACPI!ACPIDeviceCompleteRequest+0x11f
fffffa03`93e87b00 fffff806`1f49a3fe     : ffffe401`c584d240 fffffa03`93e87cb0 fffffa03`93e87e70 ffffac0c`00000002 : ACPI!ACPIDevicePowerDpc+0x5b9
fffffa03`93e87bb0 fffff806`1f4996e4     : 00000000`00000000 00000000`00000000 00000000`0000002a 00000000`0001439b : nt!KiExecuteAllDpcs+0x30e
fffffa03`93e87d20 fffff806`1f5fe3f5     : 00000000`00000000 ffffe401`c584a180 00000000`00000000 00000000`00000000 : nt!KiRetireDpcList+0x1f4
fffffa03`93e87fb0 fffff806`1f5fe1e0     : ffffac0c`12835320 fffff806`233238fa ffffac0b`e8b6fdd8 ffffac0c`12835320 : nt!KxRetireDpcList+0x5
fffffa03`9410d710 fffff806`1f5fd8ae     : ffffac0b`e8b6f108 00000000`ffffffff ffff6c64`597a3008 fffff806`23326d56 : nt!KiDispatchInterruptContinue
fffffa03`9410d740 fffff806`2333fd85     : fffff806`23325243 ffffac0c`12b5c760 ffffac0c`12b5c760 ffffac0c`12b5c760 : nt!KiDpcInterrupt+0x2ee
fffffa03`9410d8d8 fffff806`23325243     : ffffac0c`12b5c760 ffffac0c`12b5c760 ffffac0c`12b5c760 00000000`00000400 : ACPI!ACPIDeviceCompleteGenericPhase+0xf5
fffffa03`9410d8e0 fffff806`23324685     : ffffac0b`e49c6000 ffffac0c`12b5c760 00000000`00000000 00000000`0000009a : ACPI!RunContext+0x833
fffffa03`9410da10 fffff806`2334a325     : ffffac0c`12b5c760 00000000`00000080 ffffac0c`12b5c760 00000000`00000492 : ACPI!InsertReadyQueue+0x2a5
fffffa03`9410da70 fffff806`23348c97     : ffffac0c`12b5c760 00000000`00000000 00000000`00000000 fffffa03`94104c00 : ACPI!RestartCtxtPassive+0x35
fffffa03`9410daa0 fffff806`1f555a05     : ffffac0b`e46bf040 fffff806`23348b90 00000000`00000000 ffffac0b`e46a1100 : ACPI!ACPIWorkerThread+0x107
fffffa03`9410db10 fffff806`1f5fea08     : ffffe401`c584a180 ffffac0b`e46bf040 fffff806`1f5559b0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
fffffa03`9410db60 00000000`00000000     : fffffa03`9410e000 fffffa03`94107000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  iaStorAC+df115

MODULE_NAME: iaStorAC

IMAGE_NAME:  iaStorAC.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  df115

FAILURE_BUCKET_ID:  AV_iaStorAC!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {2c48c538-0bdc-1937-76bb-851b68345fca}

Followup:     MachineOwner

SOMEONE PLEASE HELP ME FIX THIS ISSUE. WHAT WILL BE THE CAUSE?

AndrewG_Intel · ‎02-01-2022

Hello @NitishKaashyap

Thank you for posting on the Intel® communities.

We found you have another thread describing the same issue as this one. To avoid duplication of efforts and duplicate threads, we will close this thread and we recommend continuing working on your other thread. Thank you for your understanding.

Best regards,

Andrew G.

Intel Customer Support Technician

View solution in original post

AndrewG_Intel · ‎02-01-2022