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Hello ODavi2,
Seems like the FRU data is wrong. Please go ahead and update FRUSDR with both FRU and SDR. We will wait for your outcome.
Jose A.
Intel Customer Support Technician
For firmware updates and troubleshooting tips, visit:
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Hello ODavi2,
I am just following up to double check if you were able to gather the requested information. Otherwise let us know if you require more time to accomplish this.
Regards
Jose A.
Intel Customer Support Technician
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Hello Jose ,
Give me some more time and i gather the requested information.
Thanks Oded Davidson
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Hi Jose
How can I do that and what values to use?
Oded
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Hello ODavi2,
During the BIOS update procedure, the last section is for updating the FRU and SDR info. The questions are pretty straight forward like SN#, chassis model. You want to make sure you go through this process selecting the correct information. After the process is completed then reboot the system.
For a video tutorial you want to go here
Regards
Jose A.
Intel Customer Support Technician
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Hi Jose,
I will try it and update you.
Regards
Oded D
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Hi Jose ,
It looks like this did the trick.
I will update in case if it fails again.
Thanks Oded
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Hello ODavi2,
Sounds great. I will keep the thread open until next week in case the issue reappears. I will post a follow up this coming up Monday.
Regards
Jose A.
Intel Customer Support Technician
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Hello ODavi2,
I am just following up hoping that your issue has not reappeared. I will appreciate your feedback so we can proceed to mark this thread as resolved.
Regards
Jose A.
Intel Customer Support Technician
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Hello ODavi2,
We will proceed to mark this thread as resolved. If you have further issues or questions just go ahead and create a new topic.
Regards
Jose A.
Intel Customer Support Technician
For firmware updates and troubleshooting tips, visit:
https://intel.com/support/serverbios
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Thanks a lot for your help.
Oded Davidson
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