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Intel® Driver & Support Assistant Uncaught Exception System.NullReferenceException

RAK_MANIAK
Beginner
927 Views

Installation error
Windows 11 Pro 22H2


09/26/2023 22:26:18 +03:00 Starting version 23.4.39.9
09/26/2023 22:26:18 +03:00 Source environment: Production
09/26/2023 22:26:18 +03:00 Invoked program: ForceUpgrade
09/26/2023 22:26:18 +03:00 Request initiator: Unknown
09/26/2023 22:26:18 +03:00 Error: Uncaught Exception System.NullReferenceException: Object reference not set to an instance of an object.
at ForceUpgrade.ForceUpgrade.<Main>d__16.MoveNext()
09/26/2023 22:26:18 +03:00 Unhandled exception: System.NullReferenceException: Object reference not set to an instance of an object.
at ForceUpgrade.ForceUpgrade.<Main>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at ForceUpgrade.ForceUpgrade.<Main>(String[] args)
09/26/2023 22:26:18 +03:00 Intel.DSA.CommonCore.Controllers.Network.TelemetryNetworkController: Request - Url: https://dsadata.intel.com/v1/forceupgrade/error/0;UserAgent: DSAForceUpgrade/23.4.39.9 (forceupgrade/unknown//4a936b32-ad7a-4ff0-899a-5d580545356e);Verb: HEAD
09/26/2023 22:26:18 +03:00 Intel.DSA.CommonCore.Controllers.Network.TelemetryNetworkController: Response - Url: https://dsadata.intel.com/v1/forceupgrade/error/0;X-DSA-Version: 1.6.0.2 200
09/26/2023 22:26:18 +03:00 Intel.DSA.CommonCore.Controllers.Network.TelemetryNetworkController: Request - Url: https://dsadata.intel.com/v1/forceupgrade/start;UserAgent: DSAForceUpgrade/23.4.39.9 (forceupgrade/unknown//4a936b32-ad7a-4ff0-899a-5d580545356e);Verb: HEAD
09/26/2023 22:26:18 +03:00 Intel.DSA.CommonCore.Controllers.Network.TelemetryNetworkController: Response - Url: https://dsadata.intel.com/v1/forceupgrade/start;X-DSA-Version: 1.6.0.2 200

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1 Solution
Monique_Intel
Moderator
899 Views

@RAK_MANIAK  This is Monique with Intel. Our team has fixed this issue and deployed the fix. Please download the installer again https://www.intel.com/content/www/us/en/support/detect.html

Thank you,

Monique with Intel.

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4 Replies
Monique_Intel
Moderator
900 Views

@RAK_MANIAK  This is Monique with Intel. Our team has fixed this issue and deployed the fix. Please download the installer again https://www.intel.com/content/www/us/en/support/detect.html

Thank you,

Monique with Intel.

DeividA_Intel
Moderator
882 Views

Hello RAK_MANIAK,  


Thank you for posting on the Intel® communities. I understand you are getting are error from Intel® Driver & Support Assistant (Intel® DSA).


I would like to know if you had the time to reinstall Intel® Driver & Support Assistant (Intel® DSA) and if this fixed your issue.


I will be waiting for your confirmation.


Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Moderator
839 Views

Hello RAK_MANIAK,  


Thanks for your confirmation. I am glad to know that Intel® Driver & Support Assistant (Intel® DSA) is now working properly and that you are not experiencing any issues with the tool. I will proceed to close this thread, however, you can open a new one in case you need further support or if you face any issues with our products.


Regards,  

Deivid A.  

Intel Customer Support Technician  


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