Despite not knowing the admin password, I was able to reset this device and assign a new admin account. The data is still there. I can reach the data via http, however if I attempt to install the software from Intel-EMC "Software Storage Manager", the installation runs through all the steps and at the end, there is a red X and it states that Sorry. Please confirm that all cables have been properly connected, your router is working properly, and the Intel Entry Storage System device has been turned on before clicking Next again. Click the Retry button to try again. Click the Back button to start the install again. I am running Windows 7. Any help would be very much appreciated.
Since this case is related to a server system, please submit your post on the following link:
That is the link for forum support of our server department, they will be able to assist you with this case.
Thank you for contacting Intel Customer Support.
We regret to inform that the Intel® Entry Storage System SS4200-E is currently in End of Interactive Support (EOIS). This means that Intel no longer provides interactive support for this service via telephone, e-mail, chat, or other tools. Technical articles will continue to be available on the Intel Support website.
I would like to share the http://download.intel.com/support/motherboards/server/ss4200-e/sb/e20699002_ss4200euserguide.pdf Intel® Entry Storage System SS4200-E User Guide and the https://downloadcenter.intel.com/download/16295/Storage-System-Software Storage System Software.
faugub_intel # iwork4intel