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30 day free evaluation doesn't work

Lin_F_
Beginner
830 Views

I registered for "Try Intel® Parallel Studio XE Composer Edition for C++ Windows* for 30 days free" at https://software.intel.com/en-us/intel-parallel-studio-xe/try-buy. My registration form seemed to be submitted correctly and the webpage displayed "you will receive an email containing instructions for how to download this product shortly." However several days have passed and I have not received the said email and download info. So what am I doing wrong here? Thanks!

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6 Replies
Light_Intel
Moderator
830 Views

This is a registration issue so I am moving it to the relevant forum.

The registration email for evaluation licenses is typically sent to the Promotion folder of Gmail-based emails. This may be the case with other email domains. Please check the Promotion or similar folder in your email.

Regards,

Noga

Intel Developer Support

 

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Devorah_H_Intel
Moderator
830 Views

Hello,

Registration email was sent to you. Please let me know if you have received it.

Regards,

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Lin_F_
Beginner
830 Views

Hi Devorah, I still don't see the registration email. I registered a few times with two email addresses. Still no confirmation emails. Checked my spam folders too. I appreciate your help. thanks!

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Devorah_H_Intel
Moderator
830 Views

Hello,

I have sent you a private message with request to confirm your email address.

Regards,

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Lin_F_
Beginner
830 Views

Devorah, I received your private email about installation of the 30 day evaluation copy. Much appreciated! Still not sure why the original emails got lost for both email addresses I tried. But at least I can start trying the product now. Thanks.

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Light_Intel
Moderator
830 Views

This issue has been resolved. If you have a similar issue, do not add it to this thread but start a new one.

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