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App Preview login username login problem

Daniel_v_1
Beginner
978 Views

Hello,

I used to login in both Intel XDK and Intel App Preview with my username ID/password. In some Intel App Preview update I could not login anymore with my username ID since the username text input now forces me to put an e-mail format. When trying to login with my e-mail/password pair it always says "Username/Password doest not exists". I tried reinstalling Intel App Preview several times with no sucess. Now I only can use Intel XDK since it accepts the username ID login. 

How  I am supposed to login into Intel App Preview?

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1 Solution
PaulF_IntelCorp
Employee
978 Views

This is a known issue with the Android version of App Preview. Still waiting on an update to App Preview to resolve it, but I do not have a timeline. Sorry for the inability to provide a time to resolution.

In the meantime, we recommend that you use the Debug tab connected via USB.

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5 Replies
Amrita_C_Intel
Employee
979 Views

Hello,

Can you please provide your username and email linked with your account?

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Amrita_C_Intel
Employee
979 Views

I would recommend to use latest app preview (2.3.3).

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PaulF_IntelCorp
Employee
979 Views

This is a known issue with the Android version of App Preview. Still waiting on an update to App Preview to resolve it, but I do not have a timeline. Sorry for the inability to provide a time to resolution.

In the meantime, we recommend that you use the Debug tab connected via USB.

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Daniel_v_1
Beginner
979 Views

Paul Fischer (Intel) wrote:

This is a known issue with the Android version of App Preview. Still waiting on an update to App Preview to resolve it, but I do not have a timeline. Sorry for the inability to provide a time to resolution.

In the meantime, we recommend that you use the Debug tab connected via USB.

 

Allright, thanks for the information.

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David_T_
Beginner
979 Views

This is a known issue with the Android version of App Preview. Still waiting on an update to App Preview to resolve it, but I do not have a timeline. Sorry for the inability to provide a time to resolution.

In the meantime, we recommend that you use the Debug tab connected via USB."

What a waste of time! Please post notes like this one (above) IN the XDK instead of making us come to the forum and search for these tidbits of wisdom?  And put a priority on the fix for a major component of the XDK platform.

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