Camera keeps crashing at Init

[Marios_B_]

Hi there!

A few days I has absolutely no problem opening the examples and testing them through the realsense browser.

However, today while I was writing some code on visual studio, I realized that my camera couldn't get pass the initialization phase.

Specifically during this command "if(psm->AcquireFrame(false)<PXC_STATUS_NO_ERROR) break;"

there was always a break.

When I disconnected camera and then reconnected it, I tested some examples and I could randomly initialize camera.For example I could open a stream twice and then the third time the Init would fail.

At first, I downloaded and a firmware update and it seemed to work for me.However right now I can't use my camera at all.

I also changed power options for the usbs.Realsense camera is connected with the laptop directly.Not through a hub.

Should I re-install the latest sdk?I updated 10 days ago.

[Vidyasagar_MSC]

Looks like SDK installation is the best option here, There are few steps to check before installing the latest SDK,

1) Run all your windows updates.

2) R2 of SDK has two different files

     a) SDK

     b)Firware update

Check USB 3 is working as expected and follow this link for more details 

https://software.intel.com/en-us/blogs/2015/03/19/realsense-sdk-and-camera-setup-on-windows-10 ;

[Marios_B_]

Thanks for your answer.

I found out that the depth sensor works randomly.The camera is recognized correctly and the depth sensor too.

However when I run the apps from the browser,the depth sensor works randomly or not at all.

I tried using a hub and it works!However the hub is not powered by supply so there is Lag in the stream.

What can I do?

I uninstalled and reinstalled both th SDK AND DCM and I upgraded both firmware and drivers.

Any solutions??