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Camera stopped working after restart(Windows update?)

Marios_B_
Beginner
‎04-25-2015 11:13 AM
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Hey guys,

I just restarted my laptop and my realsense camera stopped working at all.I can't even see the streams using the capture viewer,while everything was okay before i restart my computer!

What happened?

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Marios_B_
Beginner
‎04-25-2015 11:49 AM
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Never mind!

I just had to remove and re-install SDK and DCM again!

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MartyG
Honored Contributor III
‎04-25-2015 02:42 PM
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Glad you found a quick fix for the problem, Marios!  :)

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Marios_B_
Beginner
‎04-27-2015 04:54 AM
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Well it seems that this keeps happening.I mean even without updates the camera may stopped being recognized at all by the intel browser or my app and I have to re-install sdk and dcm all over? What is going on?Are there going to be any updates to the dcm or sdk to stop it?

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RRanj2
Beginner
‎05-01-2015 03:46 PM
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Are you already a firmware update?

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RRanj2
Beginner
‎05-01-2015 03:54 PM
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If it has been updated firmware, re-install DCM, and it also never happened to me and after I reinstall DCM, it started working again

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