Can't install drivers (Win8.1)

[Shachar_W_]

Hello everyone.

I have an F200 camera. Plugged in to a Win8.1 machine it will show up in the device manager as an Intel F200 but with an error that no drivers are found. When I try to install the SDK or the Depth Camera Manager (DCM) both will display an error that the installer failed to detect any cameras.

Not sure what to do now, any ideas?

[荣威_赖_]

same problem in my win10 system...hope for solution.

[Shachar_W_]

I tried it on another Win8.1 machine and it worked without problem. When first plugged in the camera was detected AND the drivers loaded.

On my machine, the camera is detected but Device Manager claims the drivers are missing. I really need this working on my computer, does anyone know how to fix this?

Thanks.

[DKryd]

i would use device manager to uninstall the 3 instances of realsense camera and then reboot without the camera plugged in. after the reboot, plug the camera in. it is best to make sure that windows build you have is fully updated.

[Shachar_W_]

I tried uninstalling, updating windows, replugging cameras - same results. It comes up in the device manager as missing drivers.