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Room_C_
Beginner
60 Views

Failed to register Parallel Studio XE to Intel developer account

I bought both Intel® Parallel Studio XE Professional Edition for Windows and Linux on 2015, and tried to register the IDs to this developer account to renew them. But I only register the Windows version serial number to my developer account successfully. The register box said Serial number is invalid when I tried to register the Linux version. Is there any way I can find out why my Linux serial ID is invalid? Or is there any way to prove I have bought the license and to connect it to my account?

Many Thanks!

Ricky Li

 

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2 Replies
James_T_Intel
Moderator
60 Views

Ricky,

I see the Windows* version registered to your email address.  Please send me a private message with the serial number you were given and information about your order, and I will see what I can find.

James.
Intel Developer Support

James_T_Intel
Moderator
60 Views

Resolved via private message.  I'm closing this thread.

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