HP6710b Intel(R) 965GM 384mb with 3gb ram on winxp running Maya 2008

[delons]

Please could somebody help me, I have just got the hp6710b compaq notebook and have been running maya 2008 on it, untill i upgrated my intel 965GM drivers, everything is much faster had seems to work well, I just cant start maya 2008 it crashes with this error.

Maya Crash Report
//=====================================================

Exception code: C0000005: ACCESS_VIOLATION - illegal read at address 0x00000000
Fault address: 165155A3 in C:\WINDOWS\system32\ig4dev32.dll
0001:000145A3 Logical offset (see .map file for location)

Registers:
EAX:00000000
EBX:00000000
ECX:00142418
EDX:179201C1
ESI:00000006
EDI:1639AD98
CS:EIP:001B:165155A3
SS:ESP:0023:0104EA28 EBP:00142418
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010206

Call stack:
(0) section:offset Address Frame
0001:000145A3 0x165155A3 0x00000000
End of stack

//crash file = C:\DOCUME~1\Delons\LOCALS~1\Temp\MayaCrashLog081007.2024.log
//version =
//cut = Mon 02/25/2008, 200802250025

//====================================================
//Memory usage:
// 2048.000 Mb Free Memory
// 2048.000 Mb Free Swap
// 187.809 Mb Current
// 26.250 Mb MEL
// 0.131 Mb arguments
// 0.313 Mb Data Blocks
// 0.124 Mb Transforms
//====================================================

Thanks in advance................PLEASE HELP

[7oby]

There is no need to post twice, nor is there a need for cluttering unrelated threads.

Maya uses the OpenGL API to talk to your graphics card. And this API has been upgraded to the latest version OpenGL 2.0 in the XP driver 14.36.3. Maybe this latest update to the OpenGL library broke Maya support. That means if Maya has worked before, you should give the penultimate XP driver with OpenGL 1.4/1.5 support, which is version 14.36.2:

http://downloadmirror.intel.com/16869/eng/win2k_xp14362.zip

If that works, you may file a regression bug report to Autodesk Maya and maybe intel. Include the log dumped by Maya.

Your COD4 performance as mentioned in your second thread shouldn't suffer. Checkinig the system requirements for COD4 one sees that its engine uses the DirectX 9.0c API which is unrelated to the OpenGL API. That means your game should run fine with 14.36.3 as well as 14.36.2 and if Maya crashes with the most recent drivers, then go 14.36.2 until the issue is resolved.

There are some folks out there playing COD4 on X3100 chipsets as you can see here:

http://forum.notebookreview.com/showthread.php?p=3629155#post3629155

It might be a good idea to get in touch with them for game related stuff. Maybe post your game related issues to this thread.

[delons]

Quoting - 7oby

There is no need to post twice, nor is there a need for cluttering unrelated threads.

Maya uses the OpenGL API to talk to your graphics card. And this API has been upgraded to the latest version OpenGL 2.0 in the XP driver 14.36.3. Maybe this latest update to the OpenGL library broke Maya support. That means if Maya has worked before, you should give the penultimate XP driver with OpenGL 1.4/1.5 support, which is version 14.36.2:

http://downloadmirror.intel.com/16869/eng/win2k_xp14362.zip

If that works, you may file a regression bug report to Autodesk Maya and maybe intel. Include the log dumped by Maya.

Your COD4 performance as mentioned in your second thread shouldn't suffer. Checkinig the system requirements for COD4 one sees that its engine uses the DirectX 9.0c API which is unrelated to the OpenGL API. That means your game should run fine with 14.36.3 as well as 14.36.2 and if Maya crashes with the most recent drivers, then go 14.36.2 until the issue is resolved.

There are some folks out there playing COD4 on X3100 chipsets as you can see here:

http://forum.notebookreview.com/showthread.php?p=3629155#post3629155

It might be a good idea to get in touch with them for game related stuff. Maybe post your game related issues to this thread.

Sorry about mentioning the cod issues, I have tried the driver you suggested with no luck, maya still crashes on startup.....looks like my only option is to go back to drivers from lasy year...............thank you

[7oby]

One thing you could try is to find the driver revision which introduced the Maya problems. One effective way of doing this is not updating drivers one by one, but is to test the driver release which appeared in the middle of the working and non working one. And then search from there. It's called a binary search.

Another thing you could do is install XP on a second partition: One Gaming XP and one professional working XP. If you're that far, you might even give Vista a try if you own a license. Maybe in vista Maya 2008 runs with the latest drivers.

There are quiete some differences between the consumer versions of graphics cards and the professional ones. Some of these are mentioned in this document:

http://www.nvidia.com/object/quadro_geforce.html

You may end up having much more fun with such a professional card if you're using maya. And those professional cards aren't even expensive. If you check the Dell Latitude notebook series (and I guess HP, lenovo offers these as well), then you'll find those e.g. labeled as nVidia Quadro NVS 160M.