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Install Error: "Package signature verification failed."

PaulF_IntelCorp
Employee
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If you receive a "Package signature verification failed" message (see image below) when installing the Intel XDK on your system, it is likely due to one of the following two reasons:

  • Your system does not have a properly installed "root certificate" file, which is needed to confirm that the install package is good.
  • The install package is corrupt and failed the verification step.

The first case can happen if you are attempting to install the Intel XDK on an unsupported version of Windows. The Intel XDK is only supported on Microsoft Windows 7 and higher. If you attempt to install on Windows Vista (or earlier) you may see this verification error. The workaround is to install the Intel XDK on a Windows 7 or greater machine.

The second case is likely due to a corruption of the install package during download or due to tampering. The workaround is to re-download the install package and attempt another install.

XDK_ErrorSignature.png

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6 Replies
PaulF_IntelCorp
Employee
3,449 Views

See this thread for additional help regarding this issue > https://software.intel.com/en-us/forums/intel-xdk/topic/603992

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Sergio_J__C_
Beginner
3,449 Views

I dont have this problem with win 10

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Amedeo_R_
Beginner
3,449 Views

Hello,

I am trying to install Intel Parallel studio XE 2016 SP3 after a laptop renewal (I successfully installed Visual Studio professional 2015).

I receive the "Package signature verification failed" error and I tried the solutions options listed here, in the linked forum and on the following page: https://software.intel.com/en-us/articles/intel-parallel-studio-xe-installation-failure-package-signature-verification-failed?language=de.

Nothing worked for me.

Which other options do I have?

thank you

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Pamela_H_Intel
Moderator
3,449 Views

Amedeo,

This forum is for Intel XDK questions.

I asked a colleague in the Parallel Studio group to look up your account to find out where you should ask your question - you are using FORTRAN? Then you should post this question on the following forum: https://software.intel.com/en-us/forums/intel-visual-fortran-compiler-for-windows

Pamela

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bandi_j_
Beginner
3,449 Views

hello,

I am joel  I am trying to install intel@XDK but failed to download 

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PaulF_IntelCorp
Employee
3,449 Views

bandi j. wrote:

I am joel  I am trying to install intel@XDK but failed to download

See this forum thread for an alternate download location > https://software.intel.com/en-us/forums/intel-xdk/topic/722218 <

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