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Installation fails after ssh broke down: another instance of installation...

Klaus_L_
Beginner
‎02-19-2017 11:26 AM
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Hi, my ssh session was killed during the installation of intel xe 2017. Whenever I try to start the installation again, I always get the error that another installation program has been detected (as root). What files do I need to remove to get rid of this error (message)? Thanks in advance, Klaus Error Message: -------------------------------------------------------------------------------- Initializing, please wait... -------------------------------------------------------------------------------- Another instance of the installation program has been detected. Please quit the other instance and try again. -------------------------------------------------------------------------------- Press "Enter" key to quit:
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James_S
Employee
‎02-20-2017 10:41 PM
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Hi Klaus L.

Have you installed any old IPS XE version before? Could you please try to uninstall it and then install the new IPS XE version?

Thanks

Zhuowei

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Klaus_L_
Beginner
‎04-05-2017 06:32 AM
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fyi: the problem was gone after a few hours. Klaus
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