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Intel Floating License Problem

stevewooden
Beginner
589 Views

We purchased a two seat floating license for Intel C++ Studio. Unfortunately, this weekend our license server host hardware failed. We moved the license server to a new server, but the license server is failing with:

10:46:05 (INTEL) Invalid hostid on SERVER line

10:46:05 (INTEL) No valid hostids, exiting

10:46:05 (INTEL) EXITING DUE TO SIGNAL 25 Exit reason 2

10:46:10 (lmgrd) INTEL exited with status 25 (Invalid host)

10:46:10 (lmgrd) Please correct problem and restart daemons

I am following the instructions from the below site but cannot register my serial number.

http://software.intel.com/en-us/articles/change--serverhost-data-node-locked-or-floating-license/

I cannot get past step one:

Error

We have experienced a critical system error.

A notice has been automatically generated to alert our staff. We will address this condition as soon as possible. Please try again later, after we have had some time to make repairs.

We apologize for the inconvenience and appreciate your patience while we resolve this issue.

For Licensing and Registration help,Click Here.

How do I get an updated license file? Thanks.

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Jackson_M_Intel
Employee
590 Views
Hello,

I will take this thread private to get some more information from you.
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