Invalid serial number when upgrading to ifort 2016 on OSX

[nousername]

When I attempt to enter my old serial number to activate ifort 2016 I get a message saying that the serial number is invalid. Here it says that I should receive a new serial number: https://software.intel.com/en-us/articles/required-product-license-upgrade-for-intel-parallel-studio-xe-2016 but I never got anything and on my account page the serial number is still the same old one that doesn't work.

How can I activate the compiler?

[Devorah_H_Intel]

Hello,

Please send the Serial Number you are using for activation via "Send Author a Message" link. I will assist you via Private message.

Regards,

Devorah

Intel Developer Support

[Devorah_H_Intel]

Hello,

Education licenses are not upgraded yet. You will receive an email notification.

Regards,

Devorah

Intel Developer Support

[de_la_Calle__Alejand]

Hi Deborah,

And, do you know when intel are going to upgrade educational licenses?

Many thanks,

Alex

[Devorah_H_Intel]

Should be rolled out some time this week.

Regards,

[de_la_Calle__Alejand]

Thanks Deborah,

All the best,

Alex