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Measure Distance locks up

Andrew_F_5
Beginner
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Hello,

I have been testing the PXCMEnhancedPhoto.MeasureDistance  function and while it works most of the time sometimes when you call it won't return and locks up. I have been able to reproduce this on several computer and in a c# app and even in the c++ Enhanced Photography demo app in the sdk. The lock up can happen depending on what the start and end point are so for example  if you use the attached image and measure based on the coordinates below.

These work.

Start Point 481:158, End Point 312:160

These don't

Start Point 481:158, End Point 311:160

The end point X is the only difference, any idea's or has anybody else had this issue?

 

Thanks, Andrew.

 

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Xusheng_L_Intel
Employee
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Could you following those steps @https://software.intel.com/sites/landingpage/realsense/camera-sdk/v1.1/documentation/html/index.html?sdkinfo_logging_control.html and send me the log? It will help me to find the root cause. Thanks!

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Andrew_F_5
Beginner
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Hello,

I sent a Private Message with the logs and more details, where your able to make any progress?

Andrew.

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