Software Archive
Read-only legacy content
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
17060 Discussions

Need Intel Assistance with support contract renewal

RobP
Beginner
471 Views

Last month I attempted to renew, for the "extremely low price", my Intel Parallel Studio Composer license. 

Three weeks later, CDW had still not delivered an electronic renewal. They blamed Intel when I called and then cancelled the account. Now, the "extremely low price" is not available to me through the website or through ISP because the contract expired. 

Can someone at Intel help me purchase a renewal that will complete in less time than the three weeks CDW waited before I cancelled the order? 

Rob

0 Kudos
1 Reply
Light_Intel
Moderator
471 Views

Hi Rob,

Given you have also asked for assistance via Intel Premier Support I will answer you there and will close this thread.

Regards,

Noga - Intel Developer Support

0 Kudos
Reply