Software Archive
Read-only legacy content
Announcements
Important Update: Community Platform Migration​. Learn more​>
17060 Discussions

No Upgrade button for Parallel Studio

Brian_Hart
Beginner
2,054 Views
I just bought and installed a license for Parallel Studio 2010 last week. On 9/2 I received an email saying I could upgrade to 2011 for free. When I follow the instructions in the email, I can't find any upgrade buttons with my serial numbers. Any ideas why? Was the message sent to me erroneously? Thanks.
0 Kudos
1 Reply
KitturGanesh
Employee
2,054 Views
Hi Brian,

This issue has been resolved in the Intel Registration Center by our registration group. Please follow the original instructions in the email notification you received - no additional steps necessary. Let us know if you have any problems. Appreciate your patience through this.

-thanks,
Kittur
0 Kudos
Reply