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Indra_R_
Beginner
70 Views

Problem with activation when installing Intel Parallel Studio 2016 for Linux

Hello,

I have downloaded Intel® Parallel Studio XE Cluster Edition for Linux* 2016 Update 3 with academic license. I am trying to install them in my Laptop running Linux Ubuntu 16.04.  I have registered my serial number on Intel Registration Center (https://registrationcenter.intel.com) and noted that my serial number has valid support status and active. When i came into installation process, at activation step (using online activation) i entered my serial number and i got this message:

Intel(R) Software Installer
The serial number  you provided is not valid for this product.

Any idea about what could be causing this? I would be very please if anyone could help me about this...

 

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2 Replies
Feilong_H_Intel
Employee
70 Views

Hi Indra,

Activation with serial number is supposed to work, if you have internet connection on the machine, and your serial number is for that product and has a current support.  I saw you have a couple licenses.  One thing you could try is to generate a license file manually.  See this: https://software.intel.com/en-us/articles/how-do-i-get-a-license-file-for-an-offline-installation-of-intel-parallel-studio-xe-2016

If that doesn't work, please send me your serial number via private message.

Thanks.

Light_Intel
Moderator
70 Views

This issue has been resolved in a private communication. If you have a similar question please start a new thread to ensure your issue is being addressed in a timely manner.

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