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Problem with license transfer

Wooseok_J_
Beginner
‎01-29-2014 05:44 AM
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I have tried to transfer my license to another person as I left my old school, but the process failed for an unknown reason. Now I don't see any product after I log in to the registration center and the other person is not recognized by your system, either. So both of us cannot access to the license any more and are unable to download the latest version. Is there any way to solve the problem? Thanks in advance.

Wooseok

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James_T_Intel
Moderator
‎01-29-2014 06:45 AM
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Hi Wooseok,

Please send me the serial number and the email address of the recipient of the license in a private message.

Sincerely,
James Tullos
Technical Consulting Engineer
Intel® Cluster Tools

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Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

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