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Wanhong_W_
Beginner
127 Views

SMC update failed: SMC buffer size exceeded (0x1)

I installed a Xeon Phi 5100P on my CentOS 6.7 Server. I got error message "micflash: micflash: mic0: SMC update failed: SMC buffer size exceeded (0x1)"

 when installing MPSS 3.7.

-------------------------------------------------------------------------------------------------------------

# /usr/bin/micflash -update -device all
No image path specified - Searching: /usr/share/mpss/flash
mic0: Flash image: /usr/share/mpss/flash/EXT_HP2_B1_0391-02.rom.smc
mic0: Flash update started
mic0: Flash update done
mic0: SMC update started
micflash: micflash: mic0: SMC update failed: SMC buffer size exceeded (0x1)

mic0: Transitioning to ready state

Please restart host for flash changes to take effect

--------------------------------------------------------------------------------------------------------------

After setup and reboot, mpssd is started and more info as following.

 Is SMC Firmware Version too low? How to fix this problem?

I really appreciate your help and thanks.

W.Wang

UK Ag. Weather Center

 

 

[root@localhost ~]# service mpss start
Loading MIC module:                                        [  OK  ]
Starting Intel(R) MPSS:                                    [  OK  ]
mic0: online (mode: linux image: /usr/share/mpss/boot/bzImage-knightscorner

 

# miccheck
MicCheck 3.7-r1
Copyright (c) 2016, Intel Corporation.

Executing default tests for host
  Test 0: Check number of devices the OS sees in the system ... pass
  Test 1: Check mic driver is loaded ... pass
  Test 2: Check number of devices driver sees in the system ... pass
  Test 3: Check mpssd daemon is running ... pass
Executing default tests for device: 0
  Test 4 (mic0): Check device is in online state and its postcode is FF ... pass
  Test 5 (mic0): Check ras daemon is available in device ... pass
  Test 6 (mic0): Check running flash version is correct ... pass
  Test 7 (mic0): Check running SMC firmware version is correct ... fail
    failed to get thermal information

Status: FAIL
Failure: A device test failed

 

# micsmc -a mic0

mic0 (info):
   Device Series: ........... Intel(R) Xeon Phi(TM) coprocessor x100 family
   Device ID: ............... 0x2250
   Stepping: ................ 0x3
   Substepping: ............. 0x0
   Coprocessor OS Version: .. 2.6.38.8+mpss3.7
   Flash Version: ........... 2.1.02.0391
   Host Driver Version: ..... 3.7-1 (root@localhost.localdomain)
   Number of Cores: ......... 60
Error: mic0: while accessing device temperature data: thermal info: RAS: cmd 0x25: Error 0x7: SMC communication error
Error: mic0: while accessing device frequency data: power limits info: RAS: cmd 0x2a: Error 0x7: SMC communication error

mic0 (mem):
   Free Memory: ............. 7411.45 MB
   Total Memory: ............ 7697.61 MB
   Memory Usage: ............ 286.16 MB

mic0 (cores):
   Device Utilization: User:   0.00%,   System:   0.04%,   Idle:  99.96%
   Per Core Utilization (60 cores in use)
      Core #1:   User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #2:   User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #3:   User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #4:   User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #5:   User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #6:   User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #7:   User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #8:   User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #9:   User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #10:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #11:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #12:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #13:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #14:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #15:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #16:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #17:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #18:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #19:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #20:  User:   0.00%,   System:   0.27%,   Idle:  99.73%
      Core #21:  User:   0.00%,   System:   0.27%,   Idle:  99.73%
      Core #22:  User:   0.00%,   System:   0.27%,   Idle:  99.73%
      Core #23:  User:   0.00%,   System:   0.27%,   Idle:  99.73%
      Core #24:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #25:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #26:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #27:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #28:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #29:  User:   0.00%,   System:   0.27%,   Idle:  99.73%
      Core #30:  User:   0.00%,   System:   0.27%,   Idle:  99.73%
      Core #31:  User:   0.00%,   System:   0.27%,   Idle:  99.73%
      Core #32:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #33:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #34:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #35:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #36:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #37:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #38:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #39:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #40:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #41:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #42:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #43:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #44:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #45:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #46:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #47:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #48:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #49:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #50:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #51:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #52:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #53:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #54:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #55:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #56:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #57:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #58:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #59:  User:   0.00%,   System:   0.00%,   Idle: 100.00%
      Core #60:  User:   0.00%,   System:   0.27%,   Idle:  99.73%

 

 

# micinfo
MicInfo Utility Log
Created Mon May  9 11:22:10 2016


        System Info
                HOST OS                 : Linux
                OS Version              : 2.6.32-573.26.1.el6.x86_64
                Driver Version          : 3.7-1
                MPSS Version            : 3.7
                Host Physical Memory    : 32007 MB

Device No: 0, Device Name: mic0

        Version
                Flash Version            : NotAvailable
                SMC Firmware Version     : NotAvailable
                SMC Boot Loader Version  : NotAvailable
                Coprocessor OS Version   : NotAvailable
                Device Serial Number     : NotAvailable

        Board
                Vendor ID                : 0x8086
                Device ID                : 0x2250
                Subsystem ID             : 0x2500
                Coprocessor Stepping ID  : 3
                PCIe Width               : x8
                PCIe Speed               : 5 GT/s
                PCIe Max payload size    : 256 bytes
                PCIe Max read req size   : 4096 bytes
                Coprocessor Model        : 0x01
                Coprocessor Model Ext    : 0x00
                Coprocessor Type         : 0x00
                Coprocessor Family       : 0x0b
                Coprocessor Family Ext   : 0x00
                Coprocessor Stepping     : B1
                Board SKU                : B1PRQ-5110P/5120D
                ECC Mode                 : NotAvailable
                SMC HW Revision          : NotAvailable

        Cores
                Total No of Active Cores : NotAvailable
                Voltage                  : NotAvailable
                Frequency                : NotAvailable

        Thermal
                Fan Speed Control        : NotAvailable
                Fan RPM                  : NotAvailable
                Fan PWM                  : NotAvailable
                Die Temp                 : NotAvailable

        GDDR
                GDDR Vendor              : NotAvailable
                GDDR Version             : NotAvailable
                GDDR Density             : NotAvailable
                GDDR Size                : NotAvailable
                GDDR Technology          : NotAvailable
                GDDR Speed               : NotAvailable
                GDDR Frequency           : NotAvailable
                GDDR Voltage             : NotAvailable

 

 

 

 

 

 

0 Kudos
2 Replies
Loc_N_Intel
Employee
127 Views

Hello,

There is the document "Flash Issues & Remedies: https://software.intel.com/sites/default/files/Flash%20FAQ.pdf . Please check issues 2 and 3 in this document to see if it helps.

Thanks,

Wanhong_W_
Beginner
127 Views

Thanks Loc.N,

I have read and followed this  "Flash Issues & Remedies" before, repeatedly doing several times following steps of "ISSUE 3"

to flash SMC, all tries are failed. The LED (SMC's blue LED) is not blinking at all when flashing or rebooting of the server.

But my card is 5110P. 

I have read and also tried so many(following links on this forum and others), all do not work.

Is the problem of Old version of SMC or the defect of SMC, or the problem PCIE slot?

Motherboard: Intel S2600CP4.

 

 

 

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