Student Product Request

CHANITTHA_K_ · ‎07-20-2016

Hello,

I submitted the student product request for Intel® Parallel Studio XE Cluster Edition for Windows since 12 July 2016, but any contact by Intel or an authorized reseller. are not sent to me. I would like to know that how long does it take to get the response from the submission?

Thank you,

Chanittha

Yuan_C_Intel · ‎07-20-2016

Hi, Chanitha

Could you let me know where did you submit the request?

For purchasing, you may find the contact of your local reseller from below link:

https://software.intel.com/en-us/intel-software-products-resellers/

For more information, you can refer to purchasing FAQ from:

https://software.intel.com/en-us/faq/purchasing-renewing-upgrading

Hope this helps.

Thanks.

CHANITTHA_K_ · ‎07-21-2016

Hi,Yolanda

I submitted via this link

https://registrationcenter.intel.com/en/forms/?licensetype=2&productid=2489

by using the academic institution email.

Regards,

Chanittha

Yuan_C_Intel · ‎07-21-2016

Hi, Chanittha

Thank you for the information. I'm sending you a private message for your academic email, please reply me in private.

I'm going to escalate your issue and will let you know for an update soon.

Thanks

CHANITTHA_K_ · ‎07-21-2016

Hi, Yolanda I sent a private message to you. Thank you.

Yuan_C_Intel · ‎07-27-2016

Hi, Chanittha

We have updated the system and sent a license to you automatically.

Could you have a check whether you receive it?

Thanks.

CHANITTHA_K_ · ‎07-27-2016

Hi, Yolanda

I have checked my academic email, and I did not receive a license.

What should I do to solve it?

Thank you

Yuan_C_Intel · ‎07-27-2016

Hi, Chanittha

Thank you for the update. I have escalated your status and will let you know for an update soon.

I also sent you a private message to describe some details. Please have a check.

Thanks.

Yuan_C_Intel · ‎07-28-2016

This issue has been resolved. If you have a similar issue, do not add it to this thread but start a new one.

System might experience transient issues some times, suggest users having similar issues to make more attempts in case the system will get recovered later.

Thanks.