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Hello,
I submitted the student product request for Intel® Parallel Studio XE Cluster Edition for Windows since 12 July 2016, but any contact by Intel or an authorized reseller. are not sent to me. I would like to know that how long does it take to get the response from the submission?
Thank you,
Chanittha
- Tags:
- Development Tools
- Intel® License Manager for FLEXlm*
- Intel® Software Development Products Registration Center
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Hi, Chanitha
Could you let me know where did you submit the request?
For purchasing, you may find the contact of your local reseller from below link:
https://software.intel.com/en-us/intel-software-products-resellers/
For more information, you can refer to purchasing FAQ from:
https://software.intel.com/en-us/faq/purchasing-renewing-upgrading
Hope this helps.
Thanks.
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Hi,Yolanda
I submitted via this link
https://registrationcenter.intel.com/en/forms/?licensetype=2&productid=2489
by using the academic institution email.
Regards,
Chanittha
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Hi, Chanittha
Thank you for the information. I'm sending you a private message for your academic email, please reply me in private.
I'm going to escalate your issue and will let you know for an update soon.
Thanks
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Hi, Yolanda I sent a private message to you. Thank you.
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Hi, Chanittha
We have updated the system and sent a license to you automatically.
Could you have a check whether you receive it?
Thanks.
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Hi, Yolanda
I have checked my academic email, and I did not receive a license.
What should I do to solve it?
Thank you
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Hi, Chanittha
Thank you for the update. I have escalated your status and will let you know for an update soon.
I also sent you a private message to describe some details. Please have a check.
Thanks.
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This issue has been resolved. If you have a similar issue, do not add it to this thread but start a new one.
System might experience transient issues some times, suggest users having similar issues to make more attempts in case the system will get recovered later.
Thanks.

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