Support for CVF

[rahzan]

What if a legitimate question posted is never answered?

What, if any, recourse is available for registered users of CVF to get support for this thing?

The compaq site seems to only entertain people who bought PCs, many of which at about the same price as this compiler.

Tim

[Steven_L_Intel1]

Tim,

This forum is not the primary support channel for CVF - as described on our web site and in the documentation, if you want Compaq to respond to your inquiry, write to vf-support@compaq.com. This forum is intended as a user-to-user discussion group and responses from Compaq are not guaranteed. (I understand the confusion caused by the headers here that say "support forum" - that will change soon...)

When you registered, you should have received a detailed e-mail message explaining how to request support. Support is also discussed in the Getting Started manual and in the link for Support for Visual Fortran on the Compaq Fortran web site.

Please do write to us with your support requests at vf-support@compaq.com. We try to respond quickly and completely. The more information you can provide us, the better our response can be. Do note that our technical support does not extend to "how to" questions, for which this forum is better suited.

Steve

[rahzan]

Steve,
Thanks for the information. I had assumed that this message board _was the support. I did find after looking around the site the email address you mention.

I was further amused by the fact that when I tried to call compaq support numbers noone had ever heard of fortran and the third person I was transferred to said somthing "Oh yeah I remember that from school!!!"

However, after all that, your description indicates that how-to questions are best asked here(which is the question I've been stuck on for about >week now)!! In any event, the problem is descrined in the message entitled: "how to USE a module in a DLL" and previously in a similarly entitled message. It is a simple how-to question which is not discussed in the docs or the samples, and I've tried a number of possibilities w/o luck. I have also submitted the query to vf-support.

I have been quite satisfied with the typical one day response on this forum, this one however seems to be an abberation. In light of the board's track record, it became frustrating.

Your attention to the forementioned problem will be most appreciated either herein or by email via vf-support.

Thanks,
Tim

[Steven_L_Intel1]

Tim,

I saw the question you sent to vf-support, and probably will answer it myself. The problem is that the question does not have a simple answer.

Briefly - one DLLEXPORTs routines and COMMON blocks, not modules. You can export these items in a module, but importing these definitions can be tricky, especially for routines. The .MOD created when you build the DLL is not suitable for use by importers - you need an alternate set of INTERFACE blocks that apply the module "name mangling" to get the external references right.

When I get back to work next Wednesday, I have a simple worked example I will send you. Sorry for the delay.

Steve (writing from home)

[rahzan]

Thanks,
Will anxiously await the reply or the sample project.

happy toozday
tim