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Unknown error at boot

bruno_w_
Beginner
1,042 Views

Hi there !!

I feel a little bit lost in this high intelligence forums !!! so please forgive me if I did not shoot my question at the right place :/

I got a zotac zbox nano ci327 mini pc platform, running under linux ubuntu 16.04 lts, cinnamon desk. This machine is based on intel products.

Each time I have to boot the machine I can see hardware errors but it is written in some code I cannot understand. I did not care until now but since à few reboots I got instability, ie the pc freezing and needs to be rebooted. Quite annoying...

I am not this level capable so I need help. The web points to this forum when I asked my friend google about "intel mca error 408". so, here I am...

Here under I give you the mcelog dump.

mcelog: failed to prefill DIMM database from DMI data
mcelog: Family 6 Model 5c CPU: only decoding architectural errors
Hardware event. This is not a software error.
MCE 0
CPU 0 BANK 4
ADDR fef13580
TIME 1507968715 Sat Oct 14 10:11:55 2017
MCG status:
MCi status:
Uncorrected error
MCi_ADDR register valid
Processor context corrupt
MCA: Internal unclassified error: 408
Running trigger `unknown-error-trigger'
STATUS a600000000020408 MCGSTATUS 0
MCGCAP c07 APICID 0 SOCKETID 0
CPUID Vendor Intel Family 6 Model 92

If anybody can help in this ET speech...

Thanks and best regards

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3 Replies
Jarlstrom_Intel
Employee
1,042 Views

Sorry, this is not the appropriate thread for this question. This thread is for supporting the Intel Firmware Engine product.

ryadd
Beginner
973 Views

this is not the appropriate thread for this question

AlHill
Super User
971 Views

@ryadd This has already been addressed by one of the Intel support staff.

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