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request license file

Gerard_H_
Beginner
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Hello,

could you send my license file, please?

Thanks and happy new year

gerard

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Devorah_H_Intel
Moderator
377 Views

Hello,

The SN registered to your email is for floating license. That license is missing server/host data needed for license file:

Please follow steps listed in this article to update server/host data:

https://software.intel.com/en-us/articles/change--serverhost-data-node-locked-or-floating-license

Please let me know if you need help with the above.

Regards,

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Gerard_H_
Beginner
377 Views

the problem is that the page: https://registrationcenter.intel.com/en/products/ showing my serial number says that only the administrator may perform this operation. 

Why am i not the administrator of my product?

 

thanks

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Devorah_H_Intel
Moderator
377 Views

You are set as a User. Are you able to ask the license owner to set you as an Admin for that license? Another option is to transfer license to you. 

I could help you to create the license file if you provide  server/host info via private message (use Send Author a Message link)

Regards,

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