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unlock code does not work

skgriff
Beginner
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Am trying to install intel fortran on mac (os x). Internet path for registration does not work. Am now trying manual technique. Successfully downloaded unlock code, but now get error when code is entered into registration software. What now please.
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skgriff
Beginner
1,148 Views
Quoting - skgriff
Am trying to install intel fortran on mac (os x). Internet path for registration does not work. Am now trying manual technique. Successfully downloaded unlock code, but now get error when code is entered into registration software. What now please.


Thanks for the new email, but it is the same as one i already have. As i already have a license file, is it possible to do this just by putting the license file in the right place? where should it go? Thanks, Stewart
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Chuck
New Contributor II
1,148 Views
Quoting - skgriff
Am trying to install intel fortran on mac (os x). Internet path for registration does not work. Am now trying manual technique. Successfully downloaded unlock code, but now get error when code is entered into registration software. What now please.

Greetings,

Ifind the serial number ending in "5SW" was registered on 10/2/09.

I have resent the license file for this SN to your email.

Copy the license file sent to you to the c:Program FilesCommon FilesIntelLicenses folder

When installing, please try the option to provide the license file instead of the serial number.

Let me know if this helps.

Chuck
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skgriff
Beginner
1,148 Views
Quoting - skgriff
Am trying to install intel fortran on mac (os x). Internet path for registration does not work. Am now trying manual technique. Successfully downloaded unlock code, but now get error when code is entered into registration software. What now please.


Thanks Chuck. Looks like we are on the right path. However, it looks to me like the folder description you provided for the license file is for a PC. I have a Mac. Can you tell me where to put the license in this case. Thanks
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Chuck
New Contributor II
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Quoting - skgriff


Thanks Chuck. Looks like we are on the right path. However, it looks to me like the folder description you provided for the license file is for a PC. I have a Mac. Can you tell me where to put the license in this case. Thanks
OOPs, sorry about that. try this one:

MAC* /Users/Shared/Library/Application Support/Intel/Licenses/your license.lic

Chuck
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skgriff
Beginner
1,148 Views
Quoting - skgriff
Am trying to install intel fortran on mac (os x). Internet path for registration does not work. Am now trying manual technique. Successfully downloaded unlock code, but now get error when code is entered into registration software. What now please.
Thanks much Chuck. This worked! Only challenge here was to get write permission set for the folder.
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Chuck
New Contributor II
1,148 Views
Quoting - skgriff
Thanks much Chuck. This worked! Only challenge here was to get write permission set for the folder.

Great, glad to hear it worked.

It's possible the write permissions could have been the problem all along.

Chuck
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Lina_L_Intel
Employee
1,148 Views
Quoting - skgriff
Thanks much Chuck. This worked! Only challenge here was to get write permission set for the folder.

Dear customer,
If you still did not get write permission set for the folder, please do the steps inour knowledge basearticle at http://software.intel.com/en-us/articles/serial-number-not-valid-fortran-for-mac/#comment-25845.
Hope it helps.

Lina
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