Software Tuning, Performance Optimization & Platform Monitoring
Discussion regarding monitoring and software tuning methodologies, Performance Monitoring Unit (PMU) of Intel microprocessors, and platform updating.

Shutdown problems since last INTEL update

Jeannine
Beginner
579 Views

Ever since INTEL recent updates my Windows 11 laptop will not shutdown clearly. Even if I put it on sleep mode, the window still goes black and will not come up.  Please fix this!

Install History

Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*

Installation successful

2026-03-03 2:53 PM
Description:
This download installs the Windows® 10 and Windows 11* Wi-Fi package drivers 24.20.2 for the Intel® Wi-Fi 7/Wi-Fi 6E/Wi-Fi 6 and Intel® 9000 series Wireless Adapters
Version:
24.20.2.1
Release date:
March 3, 2026
Size:
44.16 MB
 
Intel® Core™ i7-1065G7 CPU @ 1.30GHz
Intel® Iris® Plus Graphics
 
Realtek High Definition Audio
Intel® Display Audio
Intel® Wireless-AC 9560 160MHz
 
Intel® Wireless Bluetooth®
 
8 GB
Intel Optane+477GBSSD
 
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