Software Tuning, Performance Optimization & Platform Monitoring
Discussion around monitoring and software tuning methodologies, Performance Monitoring Unit (PMU) of Intel microprocessors, and platform monitoring

XTU "exited unexpectedly"

abax2000
Beginner
519 Views

Laptop is Lenovo P52, i-7 8850H, w10 64pro (10.0.19042).

Intel XTU 7.3.0.33.

 

Since a month or so,  at every boot XTU profile is not applied. When opening the app, is giving a message "The application exited unexpectedly ...". Same happened also with the just previous version of XTU.

After applying again my profile, all is good, until the next boot. I am using the same undervolting profile two years now, with no problems.

XTU's "System Information" says "Watchdog present=supported", "Running at boot= false", "failed=true"

 

It looks like that XTU gets confused by the normal system shutdown.

Is there any solution on this?

 

 

0 Kudos
3 Replies
AlHill
Super User
517 Views

Your processor is not supported by XTU.  XTU only supports X and K processors.

Doc (not an Intel employee or contractor)

abax2000
Beginner
502 Views

It is very well supported.

Since it was launched.

Stop trolling users questions with standardize inaccurate answer.

 

AlHill
Super User
495 Views

Stop it right now with this trolling crap.

If you look at the xtu download page, see if you can find your processor in the supported list.

https://downloadcenter.intel.com/download/29183/Intel-Extreme-Tuning-Utility-Intel-XTU

Also, note the "Intel XTU may or may not work on unsupported processors."

Your processor is not supported, plain and simple.

Additionally, undervolting is not supported due to security concerns.

Doc (not an Intel employee or contractor)

Reply