I/O controller

[Bahrammm]

Hello
Are these 2 chips compatible?

[EnricoB_intel]

Hi Bahrammm,

To better understand your situation and provide the most effective support, I would like to ask a few clarifying questions:

1. Could you please provide the exact model of the processors?
2. When you mention “compatible,” could you please clarify what you mean by compatibility with these two processors?

Thank you and I look forward to your reply.

Best regards,

Enrico Maco B.

Intel Customer Support Technician

[Bahrammm]

fdv50 la j282p motherboard of Dell precision 3551 cori7 gen10
I want to replace UT1 IC on My motherboard that is jhl7340 , i post 2 jhl7340 pics that are of different version of that chip , my question is, are theme(2 IC s compatible) for replacement?

[EnricoB_intel]

Hi Bahrammm,

Thank you for your response and for providing the additional details.

While the Thunderbolt controller is an Intel technology, the implementation and configuration of the component within your Dell Precision 3551 motherboard are determined by Dell. Because of these platform-specific design considerations, we are unable to verify whether the two JHL7340 chip versions you referenced are interchangeable or compatible for replacement on your particular system.

For the most accurate guidance regarding component compatibility and motherboard-level repairs, I recommend contacting Dell Support directly.

At this point, I will proceed with closing this thread. Please note that this thread will no longer be actively monitored by Intel. If you have any new Intel-related questions in the future, please feel free to create a new thread.

Thank you for your understanding.

Best regards,

Enrico Maco B.

Intel Customer Support Technician