更新 “ 英特尔®无线产品和英特尔® Connectivity Manager （ICM） 英特尔® Connectivity Performance Suite （ICPS）”驱动时报错，无法安装

[lansi]

英特尔®无线产品和英特尔® Connectivity Manager （ICM） 英特尔® Connectivity Performance Suite （ICPS）更新驱动报错信息如下：InstallShield Wizard
An invalid condition was encountered:Error: 0x80004005
The setup will now abort.

[JeanetteC_Intel]

Hello lansi,

请注意，我只能用英语为您提供帮助。我使用网络翻译工具翻译了这个回复，所以可能有一些不准确的翻译。接下来，我会用英语回答你。

Thank you for posting in Intel Communities.

To better understand the issue and offer an effective recommendation, please provide the following key information:

1. Are you experiencing any wireless connectivity issues, or is the problem solely with the Intel® Connectivity Performance Suite (ICPS)?
2. Was this software pre-installed on your laptop?
3. What troubleshooting steps have you attempted so far?

I look forward to your response so I can further investigate.

Best regards,

JeanetteC.

Intel Customer Support Technician

[lansi]

我的无线没有问题使用正常，就是正常使用软件英特尔 ® 驱动程序和支持助理更新驱动，但是安装无法更新报错

[JeanetteC_Intel]

Hello lansi,

请注意，我只能用英语为您提供帮助。我使用网络翻译工具翻译了这个回复，所以可能有一些不准确的翻译。接下来，我会用英语回答你。

Thank you for this confirmation. Please check the reference article below, to proceed with the following steps to uninstall Intel® Connectivity Performance Suite software from the PC or to Downgrade to an older version of Intel® Connectivity Performance Suite software.

How to Uninstall or Roll Back to an Older Version of Intel® Connectivity Performance Suite Software

You may download the latest of the software below (40.25.6141):

Intel® Connectivity Performance Suite (ICPS) for Intel® Wireless Products, and Intel® Connectivity Manager (ICM)

Let me know how it goes.

Best regards,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello lansi,

请注意，我只能用英语为您提供帮助。我使用网络翻译工具翻译了这个回复，所以可能有一些不准确的翻译。接下来，我会用英语回答你。

Have you had a chance to look over the previous post?

If you have any questions, please don't hesitate to reach out.

Best regards,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello lansi,

请注意，我只能用英语为您提供帮助。我使用网络翻译工具翻译了这个回复，所以可能有一些不准确的翻译。接下来，我会用英语回答你。

Since I haven't received any response from you recently, I will go ahead and close this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician