I've had this Getac B300 for some years now, but it's long since seized to act as my daily driver (that role is now onto my Dell Latitude E6420.)
Laptop specs: Getac B300; Windows 7 Professional 64-bit Service Pack 1 + the latest updates; Intel Centrino processor; 4Gb RAM; Intel Wireless WiFi Link 4965AGN.
Normally, I connect to the internet through a Huawei 4G WiFi modem-router, or either of two Android phones with unlimited data plans, via their WiFi hotspot functions. Until recently, I had been using two Sony Xperia U's, and two Sony Ericsson Xperia Rays before that. A few weeks ago, I bought two new Xperia V phones - not exactly state-of-the-art, but they're all the phone I need for a very good price, with 4G connectivity!
Problem is, while the other machines play with the new phones with nary a hitch as usual, the Getac just won't play. Within a minute of connecting to the WiFi hotspot of either of the Xperia V's, I get this:
And after it restarts, this is the report I get:
I got the same issue in safe mode as well. I tried uninstalling and reinstalling the wireless driver on the Getac, but it didn't change anything. So far, the only other solution I can think of is doing a factory reset on the phones, and you know I don't wanna do that unless I absolutely have to.
I attached a debug zip file, if that can help identify the problem.
Any help is greatly appreciated. Thanks in advance.
I am sorry for this inconvenience.
First I would like to provide you with the https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22116 download link for the Intel® Proset Software v 15.3.1 which is the latest version for this wireless adapter.
Secondly, I want to share with you a couple of threads with similar discussions, you can find some workarounds from other users.
/message/193963# 193963 https://communities.intel.com/message/193963# 193963
Thank you and sorry for the belated reply. I was out of town for a few weeks and I had other machines to use, so I let is lay for a while. I've read a few of the posts in the links you posted, and figured I should use a little common sense. Here's how I eventually solved the problem:
That was it. It was mentioned somewhere in the Communities that our specific hardware might be having issues with 802.11n, so I figured it would make sense to just disable it and see what happens - or at least it couldn't hurt to try. So that's what I did, and Bob's your - well, my - uncle! As I write this, it's been some 20 minutes since I did that, and so far the B300 has been functioning with the Xperia V without issue.