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6Ghz wifi not working Intel AX211 160Mhz

Miksalis
Beginner
1,023 Views

I have a pcspecialist laptop. I heard that you can solve this by using driver 22.45.1.1, but i cant download it anywhere

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ACarmona_Intel
Moderator
965 Views

Hello Miksalis, 

 

Thank you for posting in our communities.

 

To help us determine the problem and offer you a solution, please provide the following information:

 

1. Please check your device manager to see if there are any yellow bangs in your network adapters section. If there is, kindly check the error message, then share it with us, since there are specific troubleshooting steps for different error codes.

 

Please check the attached photo for the example of an  error code in the device manager.

 

2. Please generate an SSU report to help me further analyze important details on your system, such as the OS build number, graphics driver version, errors logged in the system, etc. To generate the SSU report, please refer to the article How to Get the Intel® System Support Utility Logs on Windows. Please send us the generated SSU.txt file.

 

3. When did the issue start? And was the WIFI connection working fine before? This is to isolate if you might have made any changes to the system that caused the issue to occur.

 

We look forward to your response!

 

Thank you, and have a great day ahead!

 

 

Best regards,

Carmona A.

Intel Customer Support Technician

 

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ACarmona_Intel
Moderator
917 Views

Hello Miksalis, 


We are checking in with you to see if you already have the answers to our questions so we can further isolate our issue.


Thank you, and have a great day!



Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
891 Views

Hello Miksalis, 


We are checking in with you, as we have not heard any response from you.


Thank you, and have a great day!


Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
855 Views

Hello Miksalis, 


We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.


Thank you, and have a great day ahead.



Best regards,

Carmona A.

Intel Customer Support Technician


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