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AX200 update doesnt work since 21.10.2.2

mangokeese
Beginner
1,384 Views

Updated to endless versions in between but the update always fails. Everytime i try to install any update on this chip i get Code 39:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Access Denied}
A process has requested access to an object, but has not been granted those access rights.

 

I´ve tried many suggestions from the forum on how to install the drivers but it always fails with code 39 or sometimes code 9.

 

I can still use my wifi with this old version but my bluetooth is updated and i can´t roll back

 

Thank you for your help.

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David_G_Intel
Moderator
1,334 Views

Hello mangokeese


Thank you for posting on the Intel️® communities. Please share with us the following information:

  • Which drivers did you try and which installation method did you use?
  • When did it start to happen?
  • Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?
  • Were you able to have you wireless connection in a normal/expected performance before?
  • Have you installed any recent software or hardware in your system?


Regards, 

David G 

Intel Customer Support Technician 


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David_G_Intel
Moderator
1,291 Views

Were you able to check the previous post?  

Let us know if you still need assistance.    


Best regards,  

David G.  

Intel Customer Support Technician  


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David_G_Intel
Moderator
1,220 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   


Best regards,  

David G. 

Intel Customer Support Technician  


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